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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434414640
Report Date: 05/16/2023
Date Signed: 05/16/2023 10:42:02 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2023 and conducted by Evaluator Teodoro Trujillo
COMPLAINT CONTROL NUMBER: 07-CC-20230207092422
FACILITY NAME:CENTRO ARMONIA SPANISH SCHOOL-SANTA TERESAFACILITY NUMBER:
434414640
ADMINISTRATOR:CLAUDIA HERNANDEZFACILITY TYPE:
830
ADDRESS:196 MARTINVALE LANETELEPHONE:
(408) 644-7614
CITY:SAN JOSESTATE: CAZIP CODE:
95119
CAPACITY:14CENSUS: DATE:
05/16/2023
UNANNOUNCEDTIME BEGAN:
09:51 AM
MET WITH:Claudia HernandezTIME COMPLETED:
10:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff failed to move infants to crib after they have fallen asleep
Staff innapropriatley discplined child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/16/2023 at 9:51 AM, Licensing Program Analysts (LPAs) Teodoro Trujillo and Susy Cervantes met with center director Claudia Hernandez to deliver complaint findings. LPAs explained the nature of today's visit to Director. Four (4) staff and nine (9) infants were in care.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED

No deficiencies were cited during today's visit. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the director, Claudia Hernandez.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary SeguraTELEPHONE: (408) 324-2152
LICENSING EVALUATOR NAME: Teodoro TrujilloTELEPHONE: (408) 334-8547
LICENSING EVALUATOR SIGNATURE:

DATE: 05/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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