434415211-9-19-2024-07-CC-GKUN-D9PTZE-20241003151012

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415211
Report Date: 09/19/2024
Date Signed: 09/19/2024 04:50:52 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Farida Raja

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20240814093052

FACILITY NAME:	KIDANGO ARBUCKLE		FACILITY NUMBER:	434415211
ADMINISTRATOR:	VANESSA PAIZ		FACILITY TYPE:	830
ADDRESS:	1910 CINDERELLA LN, RM 165&166		TELEPHONE:	(408) 905-8985
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95116
CAPACITY:	32	CENSUS: 18	DATE:	09/19/2024
		UNANNOUNCED	TIME BEGAN:	08:38 AM
MET WITH:	Sandra Valencia- Chavez and Vanessa Paiz		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Staff speaks to day care children in an inappropriate manner.
Staff did not provide adequate meal service to day care children.

INVESTIGATION FINDINGS:

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On 09/19/2024 at 8:38am, Licensing Program Analyst (LPA), Farida Raja, conducted an unannounced complaint visit to continue investigations and deliver findings for the above allegations. LPA met with Assistant Director, Sandra Valencia- Chavez, and explained the purpose of today's visit.

During today's inspection, LPA toured the facility including the kitchen and observed ratios in both classrooms. During the course of this investigation, LPA interviewed director, staff and parents and reviewed relevant records.

Based on staff interviews, staff stated that breakfast is served until 9am and they have not observed any staff refuse food to a child who arrives before 9am. Staff stated that they do not run out of food and have back-up food in case it is needed. Staff stated that they have not observed any staff calling children inappropriate names or labelling children.

Continued on Page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20240814093052

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE-DAY CARE, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: KIDANGO ARBUCKLE	FACILITY NUMBER: 434415211
	VISIT DATE: 09/19/2024

NARRATIVE

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Based on parent interviews, parents stated that they have not experienced any staff refuse to offer breakfast to their child if they arrive before 9am or inform parents that they have run out of food. Parents stated that they have not observed any staff calling children inappropriate names or labelling them.

Based on interviews and evidence gathered at this time, it is concluded that although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

Exit interview was conducted and report was reviewed with Assistant Director, Sandra Valencia- Chavez and Director, Vanessa Paiz.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:	DATE: 09/19/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2024

LIC9099 (FAS) - (06/04)

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