434415697-10-13-2025-07-CC-DVIA-DN6UME-20251106144212

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415697
Report Date: 10/13/2025
Date Signed: 10/13/2025 11:37:30 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2025 and conducted by Evaluator Jaime Gonzales

COMPLAINT CONTROL NUMBER: 07-CC-20250915125827

FACILITY NAME:	ENLIGHTEN PRESCHOOL		FACILITY NUMBER:	434415697
ADMINISTRATOR:	HUI SHEN		FACILITY TYPE:	850
ADDRESS:	1921 CLARINDA WAY		TELEPHONE:	(408) 507-0032
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95124
CAPACITY:	144	CENSUS: 14	DATE:	10/13/2025
		UNANNOUNCED	TIME BEGAN:	08:35 AM
MET WITH:	Hui Shen and Connie Lomas-Fischer		TIME COMPLETED:	11:47 AM

ALLEGATION(S):

1
2
3
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5
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7
8
9

Staff physically abused day care child.

INVESTIGATION FINDINGS:

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2
3
4
5
6
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9
10
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13

On 10/13/2025, Licensing Program Analyst (LPA) Jaime Gonzaleswas greeted and granted access to the facility by a staff member. Staff member stated that Director Hui Shen was out today, and Assistant Director Qun Dai was out on vacation. LPA met with Regional Director Connie Lomas-Fischer and stated the purpose for today’s visit was to deliver the findings for the complaint investigation for the allegation listed above. LPA toured the facility and completed a census count. Present in Room 1 were 10 preschoolers and 2 staff. In Room 2 were 13 preschoolers and 3 staff. In Room 3 were 12 preschoolers and 2 staff. In Room 4 were 11 preschoolers and 2 staff. In Room 5 were13 preschoolers and 2 staff. In Room 6 were 8 preschoolers and 2 staff. During the investigation Site Director, Hui Shen arrived at the facility.

During the course of the investigation, LPA collected relevant documentation, conducted interviews with the Regional Director, Director, Assistant Director, children and parents. Based on the available evidence, it is concluded that although the allegation listed above violation that Staff (S1) physically abused day care child may have happened or is valid, there is not a preponderance of evidence to prove the alleged did or did not occur. Therefore, the allegation is thus UNSUBSTANTIATED.

As a result of this investigation, no deficiencies were cited. Exit interview was conducted and report was reviewed with Site Director, Hui Shen and Regional Director, Connie Lomas-Fischer.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Jaime Gonzales
LICENSING EVALUATOR SIGNATURE:	DATE: 10/13/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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