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13 | Licensing Program Analysts (LPAs)Janette Cruz and Mel Matos conducted an unannounced follow up complaint investigation and met with Julie and Jim Armenta, Licensees. Purpose of today's follow up complaint investigation: deliver investigation findings.
The investigation of the three allegations listed above was conducted by LPAs Cruz and Matos. Based on the available evidence including observations, record reviews and interviews completed for this complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.
A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.
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