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25 | Licensing Program Analyst (LPA), Mahvash Behbood, conducted an unannounced case management inspection to the Facility in response to an Unusual Incident that the Facility self reported to the San Jose Regional Office (SJRO).
Met Vanessa Garcia, Site Supervisor. Purpose of visit explained. Bathroom was inspected. The security camera recorded the incident. Analyst watched the tape of the incident. Kathy Lathrop, Program Director arrived during the visit. Supervision issues were discussed in details including steps taken by the agency to improve supervision. Copies of topic discussed during staff training was obtained.
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