<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 444410836
Report Date: 04/24/2020
Date Signed: 04/24/2020 02:13:42 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2020 and conducted by Evaluator Fermin Campos-Jaramillo
COMPLAINT CONTROL NUMBER: 07-CC-20200130101854
FACILITY NAME:DOWNTOWN CHILDREN'S CENTERFACILITY NUMBER:
444410836
ADMINISTRATOR:CATHY LUSKFACILITY TYPE:
850
ADDRESS:120 WEEKS STREETTELEPHONE:
(831) 429-3050
CITY:SANTA CRUZSTATE: CAZIP CODE:
95060
CAPACITY:30CENSUS: 0DATE:
04/24/2020
ANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Cathy LuskTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled children in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst Fermin Campos-Jaramillo met via FaceTime with Cathy Lusk, Site Director, to deliver findings on the above named allegation. LPA observed the Center is closed and there are not children or staff present today due to Covid-19.
This Department has interviewed children's parents, and staff members. Although the allegation noted on this complaint (Staff handed children in a rough manner) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. the Department’s finding is that this allegation is UNSUBSTANTIATED.

No deficiencies are cited today.
A NOTICE OF SITE VISIT WAS ISSUED, MUST BE POSTED NEAR THE ENTRANCE TO THE FACILITY, AND MUST REMAIN POSTED FOR 30 DAYS.

This report has been email to Site Director and Site Director will reply the email in lieu of a signature.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary SeguraTELEPHONE: (408) 324-2152
LICENSING EVALUATOR NAME: Fermin Campos-JaramilloTELEPHONE: 408-334-8557
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2020 and conducted by Evaluator Fermin Campos-Jaramillo
COMPLAINT CONTROL NUMBER: 07-CC-20200130101854

FACILITY NAME:DOWNTOWN CHILDREN'S CENTERFACILITY NUMBER:
444410836
ADMINISTRATOR:CATHY LUSKFACILITY TYPE:
850
ADDRESS:120 WEEKS STREETTELEPHONE:
(831) 429-3050
CITY:SANTA CRUZSTATE: CAZIP CODE:
95060
CAPACITY:30CENSUS: 0DATE:
04/24/2020
ANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Cathy LuskTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff failed to change child's wet clothes.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst Fermin Campos-Jaramillo met via FaceTime with Cathy Lusk, Site Director, to deliver findings on the above named allegation. LPA observed the Center is closed and there are not children or staff present today due to Covid-19.
This Department has interviewed children's parents, and staff members, and has reviewed digital communication between staff and parents on this matter.
Based on LPA observations and interviews which were conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, H&S 1596.80, are being cited on the attached LIC. 9099D.

Type B deficiency cited on page LIC9099D
A NOTICE OF SITE VISIT WAS ISSUED, MUST BE POSTED NEAR THE ENTRANCE TO THE FACILITY, AND MUST REMAIN POSTED FOR 30 DAYS.

This report has been email to Site Director and Site Director will reply the email in lieu of a signature.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary SeguraTELEPHONE: (408) 324-2152
LICENSING EVALUATOR NAME: Fermin Campos-JaramilloTELEPHONE: 408-334-8557
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 07-CC-20200130101854
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: DOWNTOWN CHILDREN'S CENTER
FACILITY NUMBER: 444410836
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/24/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/08/2020
Section Cited
CCR
101223(a)(2)(2)
1
2
3
4
5
6
7
Personal Rights: (a)The licensee shall ensure that each child is accorded the following personal rights:
(2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
1
2
3
4
5
6
7
Licensee shall come up with a plan to ensure that childre, after playing with water, are changed into dry clothes before they are allowed to take a nap or immediately after they are done playing with water. Licensee will submit a copy of the written plan to Licensing Department by May 8, 2020.
8
9
10
11
12
13
14
This regulation was not met as evidenced by: Facility staff has allowed children to remain in wet clothing after the water play was finished for an extended period of time including nap time and pick up. Licensee understands this poses a potential risk to the health of the children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mary SeguraTELEPHONE: (408) 324-2152
LICENSING EVALUATOR NAME: Fermin Campos-JaramilloTELEPHONE: 408-334-8557
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2020
LIC9099 (FAS) - (06/04)
Page: 3 of 3