444417013-9-22-2023-07-CC-JSEA-CXMUMB-20231116144204

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 444417013
Report Date: 09/22/2023
Date Signed: 09/22/2023 05:18:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2023 and conducted by Evaluator Samantha Yip

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20230818144150

FACILITY NAME:	HAPPY DAYS CHILDREN'S LEARNING CENTER		FACILITY NUMBER:	444417013
ADMINISTRATOR:	TOBY SALCICCIA,MARY ESPANU		FACILITY TYPE:	830
ADDRESS:	720 SEVENTEENTH AVENUE		TELEPHONE:	(831) 476-2000
CITY:	SANTA CRUZ	STATE: CA	ZIP CODE:	95062
CAPACITY:	20	CENSUS: 16	DATE:	09/22/2023
		UNANNOUNCED	TIME BEGAN:	10:36 AM
MET WITH:	Alejandrina Perez		TIME COMPLETED:	11:20 AM

ALLEGATION(S):

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The facility is not ensuring that infants are changed as often as necessary to remain clean and dry at all times.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samantha Yip conducted an unannounced complaint investigation for the above allegations. LPA met with Director Alejandrina Perez. Present during today's inspection were 16 infants and at least eight (8) staff.

During the course of this investigation, LPA interviewed staff and third party. LPA also reviewed employee and parent handbook; along with daily log sheet. LPA also conducted observation. Based on the information obtained, the above allegation is found to be UNSUBSTANTIATED, meaning although, the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview conducted and report was reviewed with Director Alejandrina Perez. A notice of site visit has been issued and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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