455401406-10-24-2023-13-CC-EVIA-CXD398-20231107170241

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455401406
Report Date: 10/24/2023
Date Signed: 10/24/2023 12:54:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2023 and conducted by Evaluator Nicolette Cunningham

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230731110705

FACILITY NAME:	WEST REDDING PRESCHOOL		FACILITY NUMBER:	455401406
ADMINISTRATOR:	WOOD, VICTORIA		FACILITY TYPE:	830
ADDRESS:	3490 PLACER ROAD		TELEPHONE:	(530) 243-2225
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	37	CENSUS: 27	DATE:	10/24/2023
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Ms. Cuevas, Office Manager		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Children with contagious illness are allowed to attend.
Staff do not ensure the infant room is free of insects.

INVESTIGATION FINDINGS:

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On 10/24/23 at 12:15pm, a closing complaint investigation visit was made to the facility by Licensing Program Analyst (LPA) Cunningham. It has been alleged that children with contagious illness are allowed to attend; specifically, children have been observed with red irritated eyes. It was also alleged that staff do not ensure the infant room is free of insects; specifically, staff do not sufficiently clean a room after finding fleas on a child. The licensee and director denied all the allegations and stated they check on all the classrooms throughout the day and do not recall seeing children with red eyes or fleas in the classroom. LPA conducted interviews with six staff (S1, S3, S4, S5, S6, and S7) on 8/18/23, 9/29/23, and 10/20/23 and seven parents (P2-P8) on 8/16/23 and 9/27/23, and there were no disclosures. Staff and parent interviews did not corroborate the allegations. No children interviews were conducted due to some children were not verbal, too young to interview, not available, or did not qualify to be interviewed. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the office manager. A notice of site visit was given and must remain posted for 30 days. Appeal rights were provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 10/24/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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