455401932-11-3-2023-13-CC-MAVS-CXRQCC-20231120110254

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455401932
Report Date: 11/03/2023
Date Signed: 11/03/2023 09:11:35 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2023 and conducted by Evaluator Julie Gifford

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230825093901

FACILITY NAME:	SHASTA HEAD START-SHASTA COLLEGE CHILDREN'S CAMPUS		FACILITY NUMBER:	455401932
ADMINISTRATOR:	OILER, HILARY		FACILITY TYPE:	850
ADDRESS:	19711 SHASTA COLLEGE DRIVE		TELEPHONE:	(530) 241-7951
CITY:	REDDING	STATE: CA	ZIP CODE:	96003
CAPACITY:	37	CENSUS:	DATE:	11/03/2023
		UNANNOUNCED	TIME BEGAN:	08:38 AM
MET WITH:			TIME COMPLETED:	09:10 AM

ALLEGATION(S):

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Staff did not prevent child from injuring another child.

INVESTIGATION FINDINGS:

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On 8/29/2023 at 10:55 a.m. LPA’s Bianca Mendez and J. Gifford conducted an unannounced complaint inspection and met with Site Facilitator. It was alleged that staff did not prevent a child (C1) from injuring another child (C2), specifically staff did not prevent C1 from scratching C2.
On 8/29/2023 interviews were conducted with the Site Supervisor, Leigh Ann Lemke. The Site Supervisor denied the allegation and stated that staff zone the areas where children are present and are always supervising children. Site Supervisor had knowledge of C1 scratching C2 on the right arm and on 8/24/2023 and indentations from scratches on the child’s face, denying the cause being due to staff not properly supervising C1 and C2. Site Supervisor stated there are no concerns with the children’s safety at the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Julie Gifford	TELEPHONE: (530) 720-0207
LICENSING EVALUATOR SIGNATURE:	DATE: 11/02/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230825093901

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: SHASTA HEAD START-SHASTA COLLEGE CHILDREN'S CAMPUS	FACILITY NUMBER: 455401932
	VISIT DATE: 11/03/2023

NARRATIVE

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LPAs Mendez and Gifford conducted interviews with five staff (S1-S5) on 8/29/2023. All staff interviews conducted denied the allegation of staff not preventing a child from injuring another child. Staff interviews were consistent in stating that there is a plan in place for zoning and supervising and that the children are constantly supervised.
LPA Gifford interviewed eight parents (P1-P4) on 9/5/2023 and (P5-P8) on 9/22/2023. All parent interviews were consistent in stating there are no concerns about safety or supervision of the children in care.
LPA Gifford interviewed three children (C2-C3) on 8/25/2023 and 9/22/2023. There are no concerns with the care and supervision the children are receiving. During the interview with C1 on 9/22/2023, C1 admitted to scratching C2.
Based on the information obtained, LPA Julie Gifford could not determine staff did not prevent the child from injuring another child, specifically a child scratching another child.
Therefore, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted, and appeal rights were provided.

The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Julie Gifford	TELEPHONE: (530) 720-0207
LICENSING EVALUATOR SIGNATURE:	DATE: 11/02/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023

LIC9099 (FAS) - (06/04)

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