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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455401999
Report Date: 07/30/2021
Date Signed: 07/30/2021 03:24:57 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2021 and conducted by Evaluator Jaime Snow
COMPLAINT CONTROL NUMBER: 13-CC-20210722152015
FACILITY NAME:HEATHER RIDGE INFANT CENTERFACILITY NUMBER:
455401999
ADMINISTRATOR:WALWORTH, KRISTENFACILITY TYPE:
830
ADDRESS:820 SAINT MARKS ST.TELEPHONE:
(530) 241-7226
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:12CENSUS: 6DATE:
07/30/2021
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:WALWORTH, KRISTENTIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
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9
Facility has pests.
INVESTIGATION FINDINGS:
1
2
3
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5
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9
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13
The facility inspection was conducted via video due to the current state of emergency regarding the COVID-19 outbreak. On 7/30/21 at10:30am, Licensing Program Analyst (LPA) Snow conducted an unannounced complaint inspection and met with director Kristen Walsworth. It was alleged that the facility has pests; specifically, cockroaches observed in the classroom garbage can. The Kristen Walsworth 10:45am and stated that she has observed cockroaches in the facility on and off during the past 2 months. They have a regular pest company that sprays monthly and cockroaches are included in the service. She said they have received one treatment and plan to schedule more. The LPA searched several garbage cans in the facility rooms and kitchen and did not observe any roaches. The LPA did not see any signs of roaches where the food is stored. Kristen Walsworth provided proof of a cockroach ‘cleanout’ on July 10, 2021 and agreed to send proof of two more (recommended by the pest company) within the next 30 days. Because the issue is being properly addressed the allegation is unsubstantiated.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime SnowTELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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