455403966-12-16-2019-13-CC-MAVS-BKD26R-20191230160735

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455403966
Report Date: 12/16/2019
Date Signed: 12/16/2019 09:28:19 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2019 and conducted by Evaluator Jaime Snow

COMPLAINT CONTROL NUMBER: 13-CC-20191004154258

FACILITY NAME:	KINDERLAND CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	455403966
ADMINISTRATOR:	WILSON, SUSAN		FACILITY TYPE:	850
ADDRESS:	1630 VICTOR		TELEPHONE:	(530) 223-6161
CITY:	REDDING	STATE: CA	ZIP CODE:	96003
CAPACITY:	53	CENSUS: 33	DATE:	12/16/2019
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Susan Wilson		TIME COMPLETED:	09:45 AM

ALLEGATION(S):

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Staff failed to act when the air was contaminated with gas
Staff violated a childs' personal rights.

INVESTIGATION FINDINGS:

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The Licensing Program Analysts (LPA) Snow& Wisehart met with Licensee, Susan Wilson for a follow up inspection for the allegations that staff failed to act when the air was contaminated with gas and that staff S-1 violated a child’s personal rights.
The LPA toured the facility with Ms. Wilson on 10/11/19 who denied the allegations and told the LPA what had been reported to her by staff; that staff had smelled gas in the morning, turned off the stovetop that may have been bumped, opened the rooms & put on fans, etc. The LPA did not observe any smell of gas & the burner handles had been removed as a new safety procedure prior to the 10/11/19 inspection. The LPA interviewed witnesses who had stayed late the night before and none detected any odors. The LPA interviewed witnesses who had been present on the day of the gas leak and they did not corroborate the allegation as they reported that the smell of the gas dissipated quickly and two parents had placed their children inside stating that there was only a trace of the odor left and the place was being aired out with fans & open windows and doors. The first group of children were taken outside, as a preclusion, to ensure the facility was fully aired out. Continued on next page

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530) 215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 12/07/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20191004154258

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: KINDERLAND CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 455403966
	VISIT DATE: 12/16/2019

NARRATIVE

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The LPA finds the nature of the scent to be subjective and the witnesses interviewed only confirmed trace odors when the children were in there and did not feel this was a concern since the gas was off and the doors were open. Interviews were conducted with 9 staff 2 children and 2 parents that were present during the incident who did not corroborate the allegation.

The LPA toured the facility with Ms. Wilson on 10/11/19 to investigate the allegations that S -1 violated a child’s rights; specifically, by calling the child a liar and referring to the child as a brat. The Director told the LPA that she does not believe S-1 would violate a child’s rights in this way and would never call a child names. The witness named as having been present denied this allegation and had a different version of the events. The witness stated that S#1 would never do that, and that she hears what goes on in the classroom. S#1 was interviewed, she recalled the incident but denied that she would ever refer to children using names. The LPA did not observe any personal rights violation during the visit. Interviews were conducted with 9 staff and 2 children and 2 parents. A copy of the roster and sign in/out sheets were received.

Based on available information at this time, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. This report was reviewed and discussed with the licensee. Appeal Rights were provided. Notice of Site Visit shall be posted for 30 days from today’s visit.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530) 215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 12/16/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2019

LIC9099 (FAS) - (06/04)

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