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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455403966
Report Date: 02/11/2022
Date Signed: 02/11/2022 03:11:17 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2021 and conducted by Evaluator Jaime Snow
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20211006170844
FACILITY NAME:KINDERLAND CHILD DEVELOPMENT CENTERFACILITY NUMBER:
455403966
ADMINISTRATOR:WILSON, SUSANFACILITY TYPE:
850
ADDRESS:1630 VICTORTELEPHONE:
(530) 223-6161
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:53CENSUS: 8DATE:
02/11/2022
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Susan Wilson TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee is allowing children with signs of illness to attend
Licensee did not report an outbreak of RSV
INVESTIGATION FINDINGS:
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On 2/11/22 at 2 PM, Licensing Program Analyst (LPA) Snow conducted an unannounced complaint inspection, and met with licensee, Susan Wilson to deliver findings.
It was alleged that Licensee did not report an outbreak of RSV as required; specifically, that the parents were not notified in a timely manner when children tested positive. On 10/8/21 Staff, Karen and Theresa denied the allegation stating the parents had been notified by a posed sign next to the sign in sheets & the LPA observed the Exposure Notification. On 2/8/22 The licensee, Susan Wilson denied the allegations stating that the exposure notification was posted immediately upon being notified of a positive case. Three parents were interviewed and denied the allegations stating that the facility had posted a notice to inform them of the RSV exposure. The LPA was not able to find any evidence that any children caught RSV from the preschool. The preponderance of evidence has not been met therefore the allegation is unsubstantiated. continued ....
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime SnowTELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20211006170844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KINDERLAND CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 455403966
VISIT DATE: 02/11/2022
NARRATIVE
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It was also alleged that the facility is allowing children with signs of illness to attend. Karen and Theresa denied the allegations stating that the 2 children who tested positive for Raspatory Syncytial Virus (RSV) on 9/27/2 did not return until after the quarantine. Staff, Karen and Theresa also stated that the teachers were informed to look for signs and symptoms; the facility notified parents when symptoms were observed, and the children did not return until tested or quarantine. Three parents were interviewed, and none confirmed allegations although one said she wished the facility staff asked more questions upon entry. The preponderance of evidence has not been met therefore the allegation is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime SnowTELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2