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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 455403967
Report Date: 07/02/2021
Date Signed: 07/06/2021 12:15:48 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME:KINDERLAND CHILD DEVELOPMENT CENTERFACILITY NUMBER:
455403967
ADMINISTRATOR:WILSON, SUSANFACILITY TYPE:
830
ADDRESS:1630 VICTORTELEPHONE:
(530) 223-6161
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:36CENSUS: 10DATE:
07/02/2021
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Susan WilsonTIME COMPLETED:
12:30 PM
NARRATIVE
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On June 29, 221 at 10:30AM, Licensing Program Analyst (LPA) Snow conducted an unannounced inspection, and met with licensee, Susan Wilson. The LPA observed 3 staff watching 11 infants upon arrival. The LPA requested the sleep logs and the facility staff was not aware they needed to keep sleep records for children up to 24 months. This is a violation of the infant sleep requirements.
The LPA interviewed 11 witnesses (including parents and staff) and the following is what they revealed.
5 Witnesses reported observing S1 handle infants roughly as follows:
witnesses observed telling infants to sit and pushing infants over when they did not understand or follow the instructions. Infants were upset when it happened, but they were not injured. Witnesses also observed S1 grabbing or pulling infants by the arms to redirect them.
4 Witnesses reported that they observing S1 speaking to infants inappropriately as follows: talking the them like I would my dog, getting in their faces, speaking to infant/toddlers in a way they don't understand, very assertive or aggressive does not seem to communicate well with them, not kind and short tempered.
4 Witnesses said they had informed management, the office or the licensee of some or all of the above observations.
The Licensee denies all the above events and said it all stems from personal issues with staff. She had reassigned several staff around the time of the reports, and staff had said they would ‘use licensing against’ the facility. According to the licensee these staff started lying to parents and encouraging them to call in complaints. The licensee denies that any of the above has been reported to her accept the statement ‘like a dog’ which came from one of the disgruntled (ex) employee.

TYPE A The following violation of the California Code of Regulations, Title 22; Division 12, was observed: see LIC 9099D. Reports citing Type A violations are to be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file.
Notice of Site Visit shall be posted for 30 days from today’s visit.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime SnowTELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC809 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: KINDERLAND CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 455403967
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/02/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/26/2021
Section Cited

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RESPONSIBILITY FOR PROVIDING CARE AND SUPERVISION FOR INFANTS Staff shall physically check on sleeping infants every 15 minutes. Documentation shall be maintained in the infant’s file and be available to the Department for review.
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Not met as evedneced by staff admission and LPA observation; no documentation avaiable for the 11 infants in care on 6/29/21. This poses a potential risk to the health and safety of infants in care.
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Proof of training due by 7/26/21
The licensee agreed to comply with the sleep regulations going foreword.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime SnowTELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:
DATE: 07/02/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 07/02/2021
LIC809 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: KINDERLAND CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 455403967
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/02/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
07/09/2021
Section Cited

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Personal Rights: The licensee shall ensure that each child is accorded the following personal rights to be accorded dignity in his/her personal relationships with staff and other persons.
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Personal Rights: The licensee shall ensure that each child is accorded the following personal rights to be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by
Based on interviews and observations, children’s personal rights were violated by S1. This is an immediate Health and Safety risk to children in care.
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By July 5: Send the plan of how you will accomplish this training due July 9, 2021.
Immediately all authorized representative enrolled in the infant program must be provided this report and a signed LIC 9224 form is required in each file for the next 12 months.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime SnowTELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:
DATE: 07/02/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 07/02/2021
LIC809 (FAS) - (06/04)
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