455403967-8-13-2021-13-CC-EVIA-C8227W-20211021170925

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455403967
Report Date: 08/13/2021
Date Signed: 08/13/2021 02:02:12 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2021 and conducted by Evaluator Jaime Snow

COMPLAINT CONTROL NUMBER: 13-CC-20210802091317

FACILITY NAME:	KINDERLAND CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	455403967
ADMINISTRATOR:	WILSON, SUSAN		FACILITY TYPE:	830
ADDRESS:	1630 VICTOR		TELEPHONE:	(530) 223-6161
CITY:	REDDING	STATE: CA	ZIP CODE:	96003
CAPACITY:	36	CENSUS: 10	DATE:	08/13/2021
		UNANNOUNCED	TIME BEGAN:	10:45 AM
MET WITH:	Susan Wilson and Karen Nostrand		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Staff do not have appropriate teacher qualifications

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Snow, conducted an unannounced complaint inspection and met with licensee/director Susan Wilson to deliver complaint findings. It was alleged that Staff do not have appropriate teacher qualifications. Specifically, that unqualified staff are used to supervise children in care. At Noon on 8/2/21 the licensee stated that the staff is qualified however they have short on staff and sometimes have to decide between following labor laws or title 22 regulations in regards to the staff who provides the breaks. The facility has had difficulty retaining staff since the pandemic started. The Licensee said two staff (S2 & S3) who do not have the required 6 Early Childhood Units (ECU & are not enrolled) sometimes give breaks in the classrooms but are not left alone with the children. Both S2 & S3 have worked at the facility as office or kitchen staff for over a decade.

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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 08/13/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210802091317

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: KINDERLAND CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 455403967
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/13/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/20/2021 Section Cited CCR 101216.2 (d,1,2,3)	1 2 3 4 5 6 7	An aide assisting a fully qualified teacher shall meet the following requirements:Completion of six postsecondary semester or equivalent quarter units in early childhood education or child development. (or enrollment)	1 2 3 4 5 6 7	The licensee agrees to send a staff schedule that included qualified coverage for breaks and lunches and backup staff. The licensee agrees to train S2&3 if qualified staff are not able to be retained.
	8 9 10 11 12 13 14	Based on interviews and record reviews, the licensee did not comply with the section cited above in 2 out of 7 staff (S2&3) which poses a possible health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	Send the schedule/plan by 8/20/21
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 08/13/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2021

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210802091317

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: KINDERLAND CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 455403967
	VISIT DATE: 08/13/2021

NARRATIVE

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The license provided a staff schedule & the LPA reviewed the education for staff S1 through S7 & found that S2 & S3 lacked the required ECE units and were not enrolled therefore the allegation is substantiated. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated.

California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted with Karen Nostrand. The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 08/13/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2021

LIC9099 (FAS) - (06/04)

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