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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455403967
Report Date: 02/11/2022
Date Signed: 02/11/2022 03:11:53 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2021 and conducted by Evaluator Jaime Snow
COMPLAINT CONTROL NUMBER: 13-CC-20211006155916
FACILITY NAME:KINDERLAND CHILD DEVELOPMENT CENTERFACILITY NUMBER:
455403967
ADMINISTRATOR:WILSON, SUSANFACILITY TYPE:
830
ADDRESS:1630 VICTORTELEPHONE:
(530) 223-6161
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:36CENSUS: 8DATE:
02/11/2022
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Susan Wilson TIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
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5
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7
8
9
Licensee did not report an outbreak of RSV
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/11/22 at 2 PM Licensing program analyst (LPA) Snow conducted a facility inspection to deliver complaint findings. It was alleged that Licensee did not report an outbreak of RSV as required. On 10/8/21 at 11:45am staff, Karen and Theresa denied the allegations explaining that 2 infants had tested positive for Raspatory Syncytial Virus (RSV) on 9/16/21 and the facility had required a negative test or quarantine for all the infants in attendance. On 2/8/22 at 2pm, Licensee, Susan Wilson denied the allegation confirming the first case was on 9/16/21 and they immediately posted the information. The following day on 9/17/21 they checked children for symptoms upon arrival but later in the day several infants showed symptoms, so they closed and required a note from the doctor or quarantine before children returned.
The facility provided a copy of the Incident report, a copy of the attendance for the week of 9/16/21 and staff phone numbers and a copy of the exposure notification that was posted. 2 staff & 7 parents were interviewed and all, but one denied by saying they were informed; one witness said she did not observe the posted sign and she does not recall being notified until the closure.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime SnowTELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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