455404876-3-2-2021-13-CC-MAVS-BYY25W-20210309160609

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455404876
Report Date: 03/01/2021
Date Signed: 03/02/2021 11:11:38 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2021 and conducted by Evaluator Carrie Wisehart

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20210115085231

FACILITY NAME:	GUIN, JEANETTE FAMILY CHILD CARE HOME		FACILITY NUMBER:	455404876
ADMINISTRATOR:	GUIN, JEANETTE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 347-5547
CITY:	COTTONWOOD	STATE: CA	ZIP CODE:	96022
CAPACITY:	14	CENSUS: 8	DATE:	03/01/2021
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Jeanette Guin Licensee		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility is not clean

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 3/1/21, Licensing Program Analyst (LPA) Carrie Wisehart and Licensing Program Manager, Megan Aviles, conducted a subsequent complaint investigation inspection to the facility via teleconference due to the current state of emergency regarding the COVID-19 outbreak, for the purpose of delivering complaint findings. It was alleged that the facility is not clean and animal feces have been observed on the daycare floor.
The licensee was interviewed on 1/22/21 at 12 pm and stated that due to COVID parents are not coming inside the facility but denied the facility is not clean. The license did acknowledge having 1 dog, 7 cats, 3 rabbits, a guinea pig and lots of chickens. The licensee acknowledged the dog and cats have access to both inside and outside and that the rabbits, guinea pig and chickens sometimes come inside at night, but they are in cages

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 03/01/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 13-CC-20210115085231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: GUIN, JEANETTE FAMILY CHILD CARE HOME	FACILITY NUMBER: 455404876
	VISIT DATE: 03/01/2021

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Facility is not clean

Interviews with 2 out of 2 staff on 1/27/21 & 1/28/21, indicated that they clean multiple times a day and that anywhere the children go, it’s clean. Interviews with 1 out of 1 children on 1/29/21, indicated that C1 has recently observed the dog and cats poop on the daycare floor and indicated staff don’t always clean it up right away. Interviews with 8 out of 8 witness on 1/19; 1/27 and 2/11/21 confirmed not going into the day care room since COVID started but they are at the door and can see inside. The witness interviews claimed to have observed animals’ feces in the front yard area but not inside the day care room, other then W8 who claims to have seen feces on the day care floor during a visit to the facility on 1/15/21.

The LPA contacted the licensee for a facility tele visit tour on the during the morning of 1/21/21, the licensee indicated she was not available for 24 hours until noon of 1/22/21. During the tele visit, the facility appeared clean and orderly and no animal feces were observed on the floors. The licensee provided follow up photos. The LPA has determined that though on occasion, animal feces may have appeared on the floor, it could not be confirmed that it happened frequently, nor that it was not dealt with timely.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 03/01/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 2