455406201-8-13-2021-13-CC-EVIA-C822A7-20211021171305

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455406201
Report Date: 08/13/2021
Date Signed: 08/13/2021 02:03:08 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2021 and conducted by Evaluator Jaime Snow

COMPLAINT CONTROL NUMBER: 13-CC-20210802084344

FACILITY NAME:	KINDERLAND CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	455406201
ADMINISTRATOR:	WILSON, SUSAN		FACILITY TYPE:	840
ADDRESS:	1630 VICTOR AVENUE		TELEPHONE:	(530) 223-6161
CITY:	REDDING	STATE: CA	ZIP CODE:	96003
CAPACITY:	28	CENSUS: 24	DATE:	08/13/2021
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Susan Wilson and Karen Nostrand		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Staff do not have appropriate teacher qualifications

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Snow, conducted an unannounced complaint inspection and met with licensee/director Susan Wilson to deliver complaint findings. It was alleged that Staff do not have appropriate teacher qualifications. Specifically, that unqualified staff are used to supervise children in care. At Noon on 8/2/21. The licensee stated that the staff is qualified however they have short on staff and sometimes have to decide between following labor laws or title 22 regulations in regards to the staff who provides the breaks.
The license provided a staff schedule & the LPA reviewed the education for staff S1 through S7 & found that they all have the required minimum qualifications to be assistants. S4, S6 & S7 are used as teachers and are qualified. The facility supplied rosters and staff schedules and all staff observed providing school age supervision are qualified.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted with Karen Nostrand . The Notice of Site Visit must be posted for 30 days.
Nostrand

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-5033
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 08/13/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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