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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406395
Report Date: 11/06/2020
Date Signed: 11/09/2020 12:14:10 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/22/2020 and conducted by Evaluator Carrie Wisehart
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20200922140608
FACILITY NAME:FORD, CANDACE FAMILY CHILD CARE HOMEFACILITY NUMBER:
455406395
ADMINISTRATOR:FORD, CANDACEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 221-7874
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:14CENSUS: DATE:
11/06/2020
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Candace FordTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Child engaged in sexual activity with another day care child.
INVESTIGATION FINDINGS:
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On 11/6/20 Licensing Program Analyst (LPA) Carrie Wisehart conducted a subsequent complaint investigation inspection to the facility via tele-inspection due to the current state of emergency regarding the COVID-19 outbreak, for the purpose of delivering complaint findings. The allegations were investigated by the Departments Investigations Branch (IB), by Investigator Nancy Saechao. It was alleged Lack of Supervision resulted in inappropriate interactions between two daycare children (C1 and C2).
The licensee was interviewed on 10/8/2020 and stated that she denies the allegations. The licensee stated that C1 was on a strict schedule between school and homework, limiting C1’s time outside. The licensee also claims it could not have happened because the children are never left alone.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 13-CC-20200922140608
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: FORD, CANDACE FAMILY CHILD CARE HOME
FACILITY NUMBER: 455406395
VISIT DATE: 11/06/2020
NARRATIVE
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Through interviews and record review, Investigator Nancy Saechao was unable to determine if an inappropriate interaction happened between C1 and C2 during day care hours. On 9/28/20 & 10/14/20, C2’s authorized representatives refused to have C2 interviewed though witnesses confirm C2 has been consistent when bringing up the incident. On 10/8/20, C1 was interviewed and denied any inappropriate interactions with C2. Interviews were conducted with (C1-C4) on 10/8/20, and consistently stated they felt safe at this day-care. Additional interviews were conducted with witnesses (W1-W4) on 10/14;10/20 and 10/21, and all expressed no concerns in relation to the care or supervision at this facility.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2