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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406440
Report Date: 06/05/2025
Date Signed: 06/05/2025 03:53:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250225082740
FACILITY NAME:BOULDER CREEK YMCA AFTERSCHOOL PROGRAMFACILITY NUMBER:
455406440
ADMINISTRATOR:SWEETWOOD, MARIANNEFACILITY TYPE:
840
ADDRESS:505 SPRINGER DRIVETELEPHONE:
(530) 246-9622
CITY:REDDINGSTATE: CAZIP CODE:
96003
CAPACITY:90CENSUS: 50DATE:
06/05/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Marianne SweetwoodTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Lack of supervision resulted in inappropriate interaction between children
INVESTIGATION FINDINGS:
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On 6/5/25 at 3:00pm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with facility representative Marianne Sweetwood. It was alleged that a lack of supervision resulted in inappropriate interaction between children, specifically one child (C2) inappropriately touched another child (C1) in a bathroom stall on 2/18/25. Community Care Licensing Division Investigations Branch Investigator, Drew Mitchell investigated the allegation.

On 2/26/25, Staff 1 stated the facility was not operating as a licensed facility but as an exempt camp during Presidents Week (2/17-2/21/25). Two staff reported the program did not take any administrative actions to properly place the license on inactive status with CCLD between 02/17/2025 and 02/21/2025. Parent interviews revealed that parents believed the program was operating as a licensed child care facility during the week of 2/17/25.

C1 and C2 were interviewed on 2/26/25 and 3/4/25. C1 disclosed details that C2 acted inappropriate in the bathroom. C2 stated they helped C1 find toilet paper and hold the door shut but denied any inappropriate interaction.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20250225082740
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BOULDER CREEK YMCA AFTERSCHOOL PROGRAM
FACILITY NUMBER: 455406440
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/06/2025
Section Cited
CCR
101229(a)
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(a) The licensee shall provide care and supervision as necessary to meet the children's needs.

Based on interviews, the facility did not comply with the section cited above, which poses an immediate health, safety or personal rights risk to children in care.
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Facility Representative stated a staff is now stationed at the bathroom at all times. Facility Representative stated training on proper supervision. Facility Representative also stated procedures were updated to include disciplinary action if procedures were not followed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20250225082740
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BOULDER CREEK YMCA AFTERSCHOOL PROGRAM
FACILITY NUMBER: 455406440
VISIT DATE: 06/05/2025
NARRATIVE
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The school age program is organized by age and color groups. The Red Group is for transitional kindergarten and kindergarten. The Yellow Group is for first and second grade students. The Green Group is for third and fourth grade students. The Blue Group is for fifth grade students and above. C1 and C2 were assigned to different color groups; however, video surveillance revealed footage of C1 and C2 interacting together throughout the day.

Four children were interviewed on 5/7/26. Three of the four children reported a facility rule of only one person at a time in the bathroom. One out of four children reported observing two, three or four people in the bathroom at one time. Two parents reported staff provide adequate supervision.

Staff 1 described how staff ensure a safe environment for children in the bathroom - Before a child enters the bathroom, the staff must knock on the bathroom door and announce their presence. The staff will ask if anyone is inside the bathroom. If someone is using the bathroom, the YMCA Program children must wait until there is no one else using the bathroom. Only one child is allowed in the bathroom at a time.

On 5/14/25, Staff 1 provided Shasta County YMCA’s bathroom policy which states:


-This procedure applies to all staff supervising children in any facility area.
-Staff must check the restroom is clear before allowing a child to enter.
-Staff must prop bathroom doors open and check each stall.
-Only one child may use the bathroom at a time.
- All staff are responsible for following this procedure and supervisors must ensure staff are trained and compliant.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20250225082740
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BOULDER CREEK YMCA AFTERSCHOOL PROGRAM
FACILITY NUMBER: 455406440
VISIT DATE: 06/05/2025
NARRATIVE
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Staff interviews revealed, during the suspected time the incident, the two staff assigned to C1’s color group were cleaning program classrooms and not supervising their assigned group while the group played on the playground.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA Nicolette Cunningham informed facility representative Marianne Sweetwood that this report dated 6/5/25 documents one Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Nicolette Cunningham informed the facility representative to provide a copy of this licensing report dated 06/5/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the facility representative Marianne Sweetwood. Appeal rights were provided.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4