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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406955
Report Date: 12/12/2019
Date Signed: 12/12/2019 11:42:05 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2019 and conducted by Evaluator Carrie Wisehart
COMPLAINT CONTROL NUMBER: 13-CC-20191121133222
FACILITY NAME:BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)FACILITY NUMBER:
455406955
ADMINISTRATOR:HORST, STEPHANIEFACILITY TYPE:
850
ADDRESS:1345 LIBERTY STREETTELEPHONE:
(530) 276-0506
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:24CENSUS: 18DATE:
12/12/2019
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Stephanie HorstTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Facility staff pushed day care child in care
INVESTIGATION FINDINGS:
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An unannounced complaint investigation inspection was conducted at the facility by Licensing Program Analyst (LPA) Wisehart. It has been alleged that the facility staff pushed a child in care. LPA met with Director Stephanie Horst and conducted children interviews along with one staff interview. . During today's inspection It was observed that 18 children were being supervised by 3 staff, which is within ratio
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20191121133222
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)
FACILITY NUMBER: 455406955
VISIT DATE: 12/12/2019
NARRATIVE
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Facility staff pushed day care child in care

It was alleged that staff (S1) placed a hand on child (C1)'s head and pushed the child down hard. The staff interviews (S1-S7) conducted on 11/22/19 and 12/12/19, all denied being involved with any pushing incidents or observing any such incidents happen at the day care program. Interviews with witnesses (W1-W6) on 11/22/19; 12/2/19; 12/3/19, indicated no concerns with the staffs interactions with the children or pushing concerns. Witness (W1) did indicate that the child (C1) has a history of exaggerating a situation. Interviews with children (C1-C5) on 12/3/19 and 12/12/19 all confirmed that the staff don't touch them in inappropriate ways, such as pushing, other than C1 who indicated while the class was sitting, the staff put a hand on his head and pushed the child down.

Based on available information, the allegations could neither be proved nor disproved; therefore the above allegations are unsubstantiated (inconclusive) at this time.

There were no Title 22 deficiencies cited during today’s visit. Notice of Site Visit shall be posted for 30 days from today’s date.

SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie WisehartTELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2