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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406955
Report Date: 08/28/2019
Date Signed: 08/28/2019 02:51:46 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2019 and conducted by Evaluator Patricia Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20190607165848
FACILITY NAME:BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)FACILITY NUMBER:
455406955
ADMINISTRATOR:HORST, STEPHANIEFACILITY TYPE:
850
ADDRESS:1345 LIBERTY STREETTELEPHONE:
(530) 276-0506
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:24CENSUS: 17DATE:
08/28/2019
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Nikki BullTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Facility not clean and sanitary.
INVESTIGATION FINDINGS:
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A subsequent complaint investigation visit was conducted at the facility by Licensing Program Analysts (LPA) Emilia Grisak and Patricia Pacheco. It has been alleged that the facility is not clean and sanitary; specifically, that a child smeared feces on a playhouse that was in the facility's outside play area and it was not cleaned by staff. LPA Pacheco met with the licensee on 06/07/19 and discussed the allegation. The licensee stated that there was an incident about a month ago where a child smeared feces from their diaper onto one of the playhouses in the outside play area. The licensee stated that the playhouse was removed from the play area and was cleaned with bleach. The licensee stated that the playhouse was moved to an inaccessible area of the playground until it can be more thoroughly cleaned. During the initial inspection conducted on 06/10/19, LPAs observed that there are two playhouses that are both located in the lower portion of the play yard which has been barricaded by a half wall and larger toys in order to make it inaccessible to children in care. LPA’s examined all the playhouses and did not observe any evidence of feces being smeared on any of them. Staff interviews were conducted, and it was corroborated that there was an incident where a child smeared some

***continued on LIC 9099C***
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Patricia PachecoTELEPHONE: 530-895-5886
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20190607165848
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)
FACILITY NUMBER: 455406955
VISIT DATE: 08/28/2019
NARRATIVE
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feces on one of the play houses but that it was removed from the play area and cleaned as soon as it was noticed. Based on the information available, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred and the findings are unsubstantiated. This report was reviewed with the licensee.

Notice of site visit must be posted for 30 days from today’s date.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Patricia PachecoTELEPHONE: 530-895-5886
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2