455406955-4-19-2023-13-CC-EVIA-CS6TUX-20230525150305

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455406955
Report Date: 04/18/2023
Date Signed: 04/19/2023 08:49:55 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2023 and conducted by Evaluator Jaime Snow

COMPLAINT CONTROL NUMBER: 13-CC-20230330085040

FACILITY NAME:	BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)		FACILITY NUMBER:	455406955
ADMINISTRATOR:	HORST, STEPHANIE		FACILITY TYPE:	850
ADDRESS:	1345 LIBERTY STREET		TELEPHONE:	(530) 276-0506
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	24	CENSUS: 21	DATE:	04/18/2023
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Nikki Bull		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Staff was rough with a child
Staff called day-care child an inappropriate name.

INVESTIGATION FINDINGS:

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On April 18, 2023 at 3pm, Licensing Program Analyst (LPA) Snow conducted a follow up unannounced complaint inspection and met with Nikki Bull who identified herself as the director.
It was alleged that staff called day-care child an inappropriate name. The director, Nikki Bull was interviewed at 11:30 and denied anyone being called a name by staff; she said they are careful not to say anything like that in front of children. The LPA did not hear observe any name calling during the inspection on April 7 or 17th. 4 Parents 2 staff and 3 children were interviewed and all denied knowledge of staff calling children names therefore the allegation is unsubstantiated.

continued

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 04/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230330085040

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)	FACILITY NUMBER: 455406955
	VISIT DATE: 04/18/2023

NARRATIVE

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It was alleged that staff was rough with a child; specifically a child said they were grabbed on the shoulder at nap time. . The director, Nikki Bull denied the allegation; she has never seen staff be rough with a child and she denied any knowledge on an incident. The director said redirection is the only discipline regularly used. The LPA did not hear observe any name calling during the inspection on April 7 or 17th. 4 Parents 2 staff and 3 children were interviewed and all denied knowledge of staff rough handling children therefore the allegation is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Jaime Snow	TELEPHONE: (530)215-6132
LICENSING EVALUATOR SIGNATURE:	DATE: 04/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2023

LIC9099 (FAS) - (06/04)

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