455406955-9-26-2023-13-CC-EVIA-CW4UY3-20230928155917

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455406955
Report Date: 09/26/2023
Date Signed: 09/26/2023 01:10:25 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2023 and conducted by Evaluator Nicolette Cunningham

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20230829124515

FACILITY NAME:	BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)		FACILITY NUMBER:	455406955
ADMINISTRATOR:	HORST, STEPHANIE		FACILITY TYPE:	850
ADDRESS:	1345 LIBERTY STREET		TELEPHONE:	(530) 276-0506
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	24	CENSUS: 15	DATE:	09/26/2023
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:			TIME COMPLETED:	01:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Unqualified staff are providing care and supervision.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On September 26, 2023 at 1:00 pm, Licensing Program Analyst (LPA) Cunningham conducted an unannounced complaint inspection, and met with director, Nicole Bull. It was alleged that unqualified staff are providing care and supervision for day care children; specifically, staff do not have the skills and experience to provide adequate care and supervision.

The licensee and director were interviewed on 8/30/23. The director provided a current personnel report (LIC 500) and copies of staff files for the director and seven employees. LPA reviewed staff files and observed transcripts for director, staff 1, 2, and 6 with appropriate units. The licensee stated that staff 3, 4, and 5 do not have transcripts because they help but are not counted in ratio.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Exit interview conducted and report was reviewed with the director, Nicole Bull.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette Cunningham	TELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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