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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406974
Report Date: 08/30/2023
Date Signed: 08/30/2023 10:58:42 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230829130428

FACILITY NAME:BRIGHT FUTURES CHILDREN CENTER (INFANT)FACILITY NUMBER:
455406974
ADMINISTRATOR:HORST, STEPHANIEFACILITY TYPE:
830
ADDRESS:1345 LIBERTY ST.TELEPHONE:
(530) 276-0506
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:16CENSUS: 13DATE:
08/30/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Niki Bull, DirectorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Diaper changing area not properly disinfected.
INVESTIGATION FINDINGS:
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An unannounced complaint investigation visit was made to the facility by LPA N. Cunningham. It has been alleged the diaper changing area is not properly disinfected. LPA Cunningham toured the facility and photographed the infant changing area. LPA also observed a changing pad that was cracked and torn which does not allow the pad to be properly disinfected. Based on observations, the preponderance of evidence standard has been met, therefore, the allegation is substantiated. An exit interview was conducted, and this report was reviewed with the director, a plan of correction was discussed and appeal rights were provided. The following violation(s) of the California Code of Regulations, Title 22; Division 12, were observed: see LIC 9099D.

Notice of Site Visit shall be posted for 30 days from today's visit.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette CunninghamTELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20230829130428
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (INFANT)
FACILITY NUMBER: 455406974
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/30/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/31/2023
Section Cited
CCR
101438.1(4)
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(4) The diaper changing area, where residue is splashed from soiled diapers and items and surfaces touched by staff during the diaper changing process, shall be washed and disinfected after each diaper change.
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The licensee ordered a new changing table pad. The licensee stated she will e-mail pictures of the new pad placed on the changing table.

nicolette.cunningham@dss.ca.gov
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This requirement was not met as evidenced by: based on observations, the facility did not comply with the section cited above, which poses a potential health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette CunninghamTELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3