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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407018
Report Date: 07/07/2021
Date Signed: 09/10/2021 07:41:54 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2021 and conducted by Evaluator Bianca Mendez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20210506113051
FACILITY NAME:ANGEL-SCHMITZ, CHERYL FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407018
ADMINISTRATOR:ANGEL-SCHMITZ, CHERYLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 242-6991
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:14CENSUS: 4DATE:
07/07/2021
UNANNOUNCEDTIME BEGAN:
12:26 PM
MET WITH:Cheryl Angel SchmitzTIME COMPLETED:
12:34 PM
ALLEGATION(S):
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Licensee locked a child in garage
INVESTIGATION FINDINGS:
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On 7/7 /2021 at 12:27pm, Licensing Program Analysts (LPA) Jaime Snow and Bianca Mendez conducted an unannounced complaint inspection and met with licensee Chery Angel Schmitz.
It was alleged that the licensee locked a child in the garage.
The licensee was interviewed on 5/13/21 at 8:33am and denied the allegation. The licensee stated that she did not lock a C1 in the garage, and C1 would follow her around the house. C1 followed the licensee into the garage where licensee keeps the garbage containers. When she walked back in the house C1 was behind her and the door closed on C1, but C1 was not locked in. LPA Mendez observed the garage door has twist lock on the door.
LPA Mendez interviewed S1 on 5/17/21. S1 stated that they had not witnessed any children being locked in the garage. LPA Mendez interviewed three parents on 6/9/21 and none of them had concerns in regards to the care of their children. LPA Mendez interviewed four witnesses on 5/7/21 and 5/11/21. Reports regarding C1 were received and reviewed on 5/14/21 and 5/18/21. C1 was interviewed by another agency on 4/20/21 and stated licensee gets mad and C1 was put outside in the dark and no further details were explained. C2 was also interviewed by another agency on 4/15/21 and stated they observed that licensee put C1 in the garage in a car seat and sometimes the child is buckled to her carseat. C2, C3 and C4 were also interviewed by another agency on 4/15/21 and stated they observed that licensee put C1 in the garage. C2 and C3 stated that C1 was sometimes in a car seat and sometimes buckled to carseat.
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated
The following violation of the California Code of Regulations, Title 22; Division 12, was observed: see LIC 9099D. Reports citing Type A violations are to be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file. Notice of Site Visit shall be posted for 30 days from today’s visit.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20210506113051
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: ANGEL-SCHMITZ, CHERYL FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407018
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/07/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
07/07/2021
Section Cited
CCR
102423(a)(4)
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102423 Personal Rights (a)(4)
To be free from corporal or unusual punishment, infliction of pain, humiliation intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature, including but not limited to: interference with eating, sleeping or toileting; or withholding shelter clothing
This requirement was not met as evidenced by: based on interviews conducted it was substantiated that the licensee locked child in the garage. This is an immediate health and safety risk to children in care
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Licensee will send in writing that she has read and reviewed the regulations for personal rights and will provide LPA Mendez new time out procedures by 7/9/21 to the office or by email.
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 Parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file.

*each parent shall read this 2 page citation report and have the signed copies by next business day or the next day that care is provided for that child.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2021 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20210506113051

FACILITY NAME:ANGEL-SCHMITZ, CHERYL FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407018
ADMINISTRATOR:ANGEL-SCHMITZ, CHERYLFACILITY TYPE:
810
ADDRESS:8957 KNOBHILL CIRCLETELEPHONE:
(530) 242-6991
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:14CENSUS: 4DATE:
07/07/2021
UNANNOUNCEDTIME BEGAN:
12:26 PM
MET WITH:Cheryl Angel SchmitzTIME COMPLETED:
12:34 PM
ALLEGATION(S):
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Licensee pulled a child's hair
INVESTIGATION FINDINGS:
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On 7/7 /2021 at 12:31pm, Licensing Program Analysts (LPAs) Snow& Bianca Mendez conducted an unannounced complaint inspection and met with licensee Chery Angel Schmitz.
It was alleged that the licensee pulled a child’s hair.
The licensee was interviewed on 5/13/21 at 8:33am and denied the allegation. The licensee stated that C1 had curly hair and would take an hour to brush their hair out. LPA Mendez interviewed S1 on 5/17/21. S1 stated that the licensee did not pull C1’s hair, and that C1 had some behavioral issues and would scream and cry a lot. LPA Mendez interviewed three parents on 6/9/21 and none of them had concerns in regards to the care of their children. LPA Mendez interviewed four witnesses on 5/7/21 and 5/11/21. Reports regarding C1 were received and reviewed on 5/14/21, 5/18/21.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3