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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407367
Report Date: 10/25/2019
Date Signed: 10/25/2019 02:52:13 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2019 and conducted by Evaluator Christen Krogstad
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20190924135508
FACILITY NAME:BROOKS, DEBRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407367
ADMINISTRATOR:BROOKS, DEBRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 551-1281
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:14CENSUS: 1DATE:
10/25/2019
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Debra BrooksTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulting in child playing with his/her own feces.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
A follow-up unannounced complaint investigation inspection was made to the facility by Licensing Program Analyst (LPA) Chris Krogstad. It was been alleged that a lack of supervision has resulted in a child playing with his/her own feces. LPA Krogstad met with the licensee on 9/27/19 to discuss the allegations and inspect the home. The licensee confirmed that she is the only adult in the home that supervises children and denied ever leaving a child unsupervised. The licensee provided that there was one instance of a child (C1) who woke up from a nap and got C1's own feces on C1's hands from his/her diaper. The licensee stated C1 was napping in the front hallway bedroom and she had checked on C1 approximately 5-10 minutes prior to finding him/her awake. The licensee stated she checks on napping children every 5-10 minutes as a policy and when she discovered C1 had awoken and gotten his/her own feces on his/her own hands, she immediately bathed C1 and sanitized the nap room. Parent interviews were conducted on 9/25/19, 10/2/19, 10/22/19 and 10/23/19 and did not indicate the licensee has been suspected of leaving children unsupervised. Documentary evidence was reviewed on 9/26/19. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. This report was reviewed with the licensee. Appeal Rights were provided. Notice of Site Visit shall be posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Christen KrogstadTELEPHONE: (530) 895-4230
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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