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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407554
Report Date: 02/29/2024
Date Signed: 03/08/2024 04:51:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/11/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20231211222427
FACILITY NAME:RIDDLE, MINDY FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407554
ADMINISTRATOR:RIDDLE, MINDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 227-0501
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:14CENSUS: 7DATE:
02/29/2024
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Mindy Riddle, LicenseeTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Licensee demonstrates an inappropriate form of discipline.

Licensee inappropriately grabbed a minor while in care.
INVESTIGATION FINDINGS:
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*This is an amended report. On 2/29/24 at 8:45am, Licensing Program Analyst (LPA) Cunningham conducted an unannounced complaint inspection and met with licensee Mindy Riddle. It was alleged that the licensee inappropriately disciplined a daycare child (Child 3) by placing them in the laundry room for timeout and the licensee inappropriately grabbed Child 3.

The licensee was interviewed on 12/20/23 at 11:40am and stated on 12/06/23 she was on the phone dealing with a personal matter when Child 3 acted up. The licensee stated Child 3 was upset so she took them into the laundry room (for approximately 2 minutes) so she could seperate Child 3 from the group while she was on the phone. The licensee stated she spoke to Child 3 when they were in the laundry room. The licensee also stated she left Child 3 in the laundry room in order to get a pen. On 12/6/23, the laundry room was noted as an off-limit area in the family childcare home. The licensee denied inappropriately grabbing Child 3.

*Continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 02/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20231211222427
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RIDDLE, MINDY FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407554
VISIT DATE: 02/29/2024
NARRATIVE
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*This is an amended report.

LPA Laird interviewed two children (C1-C2) and two witnesses (W1-W2) on 12/20/23. LPA Cunningham conducted interviews with four parents (P1-P4) on 1/29 and 1/30/24. Two children stated the licensee places children on time out in the laundry room or garage for a long time. Child 2 stated the licensee hurts them and motioned how the licensee handles them. LPA Laird observed the two children appear fearful of the laundry room.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22 is cited on the attached LIC 9099D. Exit interview was conducted, notice of site visit posted, and appeal rights were provided.


LPA N. Cunningham informed licensee, Mindy Riddle, that this report dated 2/29/24 documents 2 Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.


Also, LPA N. Cunningham informed the licensee to provide a copy of this licensing report dated 2/29/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was conducted with licensee, Mindy Riddle. Appeal rights were provided. Notice of Site visit shall remain posted for 30 days.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 02/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20231211222427
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: RIDDLE, MINDY FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407554
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/29/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/01/2024
Section Cited
CCR
102423(a)(4)
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To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
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The licensee stated she has never grabbed or hit a child. The licensee stated she will look for a training on children's personal rights. The licensee stated she will e-mail LPA a copy of her notes from the training.

nicolette.cunningham@dss.ca.gov
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This requirement was not met as evidenced by based on interviews, one child stated the licensee the licensee hurts them and motioned how the licensee handles them. This is an immediate health and safety risk to children in care.
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CCR
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 02/29/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/29/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20231211222427
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: RIDDLE, MINDY FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407554
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/29/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/01/2024
Section Cited
CCR
102423(a)(4)
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To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
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The licensee stated she will no longer use the laundry room and garage for timeouts. The licensee stated she will look for a training on children's personal rights. The licensee stated she will e-mail LPA a copy of her notes from the training.
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This requirement was not met as evidenced by based on interviews, two children stated the licensee places children on time out in the laundry room or garage for a long time. This is an immediate health and safety risk to children in care.
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Licensee stated she will e-mail a statement to LPA Cunningham at nicolette.cunningham@dss.ca.gov.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 02/29/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/29/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4