455407554-8-17-2021-13-CC-EVIA-C5YT3U-20210817142251

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 455407554
Report Date: 07/21/2021
Date Signed: 08/17/2021 01:22:52 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2021 and conducted by Evaluator Bianca Mendez

COMPLAINT CONTROL NUMBER: 13-CC-20210511085625

FACILITY NAME:	RIDDLE, MINDY FAMILY CHILD CARE HOME		FACILITY NUMBER:	455407554
ADMINISTRATOR:	RIDDLE, MINDY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 227-0501
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	14	CENSUS: 12	DATE:	07/21/2021
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Mindy Riddle		TIME COMPLETED:	11:31 AM

ALLEGATION(S):

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Licensee inappropriately disciplines daycare children
Licensee forces daycare children to eat food
Licensee grabbed a child's head and pushed it into a wall

INVESTIGATION FINDINGS:

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On 7/21/21 at 11:30am, Licensing Program Analyst (LPA) Mendez and Martinez conducted an unannounced complaint inspection and met with licensee Mindy Riddle. It was alleged that licensee inappropriately disciplines daycare children by putting them into the garage as punishment, the licensee forces daycare children to eat food and licensee grabbed a child’s head and pushed it into a wall.

The licensee was interviewed on 5/18/21 at 2:30pm and stated that she had recently terminated a family from her childcare. She denied the following allegations of inappropriately disciplining daycare children, forcing daycare children to eat food and grabbing a child’s head pushing it into a wall. The licensee stated C2 who had difficulty eating under her care and encouraged the C2 to eat and child rejected the food. She stated the C2 would store the food in her mouth and make herself gag. LPA Mendez interviewed two children and six parents on the following dates 5/14/21, 5/21/21, and 7/8/21. LPA Mendez interviewed a witness (P1) who stated they observed C2 sitting at the table with vomit on their plate. LPA Mendez interviewed C1 on 5//14/21 and C1 stated that licensee would grab them by the neck and force them toward the wall as punishment. C1 stated that licensee has children sit in the corner for time out for more than an hour or until their parent arrives for pick up. C1 stated that C2 and another child were put in the garage as punishment, and that some children are spanked on the butt for having accidents.
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated
The following violation of the California Code of Regulations, Title 22; Division 12, was observed: see LIC 9099D. Reports citing Type A violations are to be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file. Notice of Site Visit shall be posted for 30 days from today’s visit.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Bianca Mendez	TELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210511085625

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: RIDDLE, MINDY FAMILY CHILD CARE HOME	FACILITY NUMBER: 455407554
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/21/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 07/22/2021 Section Cited CCR 102423(a)(1)(a)(4)	1 2 3 4 5 6 7	102423 Personal Rights (a)(1)(a)(4) To be free from corporal or unusual punishment, infliction of pain, humiliation intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature, including but not limited to: interference with eating, sleeping or toileting; or withholding shelter clothing This requirement was not met as evidenced by: based on interviews conducted it was substantiated that the licensee did not comply with the above regulation in 2 of 2 children (C1 and C2) which poses an immediate health and safety risk to children in care.	1 2 3 4 5 6 7	Licensee will send in writing that she has read and reviewed the regulations for personal rights and will provide LPA Mendez new time out procedures by 7/23/21 to the office or by email. Parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file.
	8 9 10 11 12 13 14		8 9 10 11 12 13 14	*each parent shall read this 2 page citation report and have the signed copies by next business day or the next day that care is provided for that child.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Bianca Mendez	TELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2021

LIC9099 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2021 and conducted by Evaluator Bianca Mendez

COMPLAINT CONTROL NUMBER: 13-CC-20210511085625

FACILITY NAME:	RIDDLE, MINDY FAMILY CHILD CARE HOME		FACILITY NUMBER:	455407554
ADMINISTRATOR:	RIDDLE, MINDY		FACILITY TYPE:	810
ADDRESS:	2940 SPORTING COURT		TELEPHONE:	(530) 227-0501
CITY:	REDDING	STATE: CA	ZIP CODE:	96001
CAPACITY:	14	CENSUS: 12	DATE:	07/21/2021
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Mindy Riddle		TIME COMPLETED:	11:31 AM

ALLEGATION(S):

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Licensee does not properly supervise daycare children while playing outside
Licensee interferes with children's toileting
Licensee did not report injuries to children

INVESTIGATION FINDINGS:

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On 7/21/21 at 11:30am, Licensing Program Analyst (LPA) Mendez and LPA Martinez conducted an unannounced complaint inspection and met with licensee Mindy Riddle. It was that alleged that licensee does not properly supervise daycare children while playing outside, licensee interferes with children’s toileting, licensee did not report injuries to children. Licensee was interviewed on 5/18/21 at 2:30pm and denied the following allegations of not properly supervising daycare children while playing outside. Licensee denied the allegation, licensee stated that she has a total of 7 children enrolled and is not fully enrolled. Licensee denied the allegation of interfering with children’s toileting stating that children have access to the bathroom. Did not have any unusual injuries to report and would take a photo and inform parents of any injuries. LPA Mendez interviewed one child and six parents. Parents were interviewed on the following dates 5/14/21, 5/21/21, and 7/8/21. LPA Mendez interviewed parents and addressed if they had concerns regarding their children attending licensee’s daycare, none of the other parents had concerns. LPA Mendez asked parents if they had witnessed any of the children being left unsupervised and none have witnessed their children being left alone. Parents stated that licensee keeps a good communication with them and informs them of how their child is doing. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Erin Virrueta	TELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Bianca Mendez	TELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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