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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407737
Report Date: 10/29/2021
Date Signed: 11/02/2021 10:26:30 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2021 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20210624104333
FACILITY NAME:MEEKS, TAYLOR FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407737
ADMINISTRATOR:MEEKS, TAYLORFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 510-3218
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:14CENSUS: 5DATE:
10/29/2021
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Taylor MeeksTIME COMPLETED:
10:10 AM
ALLEGATION(S):
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Licensee screams at daycare children
The licensee is not following the guidelines for facial coverings
INVESTIGATION FINDINGS:
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On 10/29/21 at 9:15am , Licensing Program Analyst (LPA) Mendez conducted an unannounced complaint inspection, and met with licensee Taylor Meeks. It was alleged that licensee screams at daycare children, and the licensee is not following the guidelines for facial coverings.
The licensee was interviewed at 7/06/21 at 9:36am and denied the following allegations. Licensee stated that they do not scream at daycare children and redirects children.
LPA Mendez interviewed six parents on 6/25/21, 8/18/21, 8/19/21, 8/25/21 and 9/22/21. Two out of the six parent interviews conducted confirmed they have witnessed the licensee screaming and/or yelling at both children in care and at the licensee’s own children during daycare hours.
LPA Mendez interviewed two children on 10/14/21, and asked child (C3) and (C4) if they have witnessed licensee yell at children in care and they stated that licensee does not yell at children and licensee talks to them nicely.
(9099C continued)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 13-CC-20210624104333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MEEKS, TAYLOR FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407737
VISIT DATE: 10/29/2021
NARRATIVE
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During the visit on 7/06/21 LPA Mendez observed that during the visit that there was no mask wearing at facility. LPA Mendez addressed the allegation of licensee not following the guidelines for facial coverings. Licensee stated that they were under the impression that mask wearing was a choice especially when after June 15th the mask mandate was lifted but was not aware that CCLD was still following the mask mandate.
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2021 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20210624104333

FACILITY NAME:MEEKS, TAYLOR FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407737
ADMINISTRATOR:MEEKS, TAYLORFACILITY TYPE:
810
ADDRESS:4196 BOWYER BLVDTELEPHONE:
(530) 510-3218
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:14CENSUS: 5DATE:
10/29/2021
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Taylor MeeksTIME COMPLETED:
10:10 AM
ALLEGATION(S):
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licensee hit daycare child causing bruises
facility is not clean and orderly
licensee did not see medical care for a head injury
licensee allows children with symptoms of illness to attend daycare
INVESTIGATION FINDINGS:
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On 10/29/21 at 9:15am , Licensing Program Analyst (LPA) Mendez conducted an unannounced complaint inspection, and met with licensee Taylor Meeks. It was alleged that licensee hit day care child causing bruises, facility is not clean and orderly, licensee did not seek medical care for a head injury and licensee allows children with symptoms of illness to attend daycare.
The licensee was interviewed at 7/06/21 at 9:36am and denied the following allegations. Licensee stated that she did not hit day care children. Licensee stated that she puts children in time out based on their age. The Licensee denied the allegation that facility is not clean and orderly stating that they do clean up after and disinfect surfaces. Licensee denied the allegation of not seeking medical care for a head injury, stating that they call parents informing them when their child gets hurt and completes an accident report.
(9099C continued)


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 13-CC-20210624104333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MEEKS, TAYLOR FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407737
VISIT DATE: 10/29/2021
NARRATIVE
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Licensee denied the allegation of allowing children with symptoms to attend, stating that they informed parents not to bring in sick children and to have a doctor’s note that allows them to return to childcare.
LPA Mendez interviewed Staff (S1) on 9/16/21, S1 stated that licensee does not hit children and is extremely gentle with children.

LPA Mendez interviewed children on 10/14/21, Children C3 and C4 both stated that licensee does not hit children at daycare.

LPA Mendez interviewed parents regarding facility not being clean and orderly. P1 stated that the backyard is not safe and there is stuff piled everywhere. P2 stated that they had not witnessed facility being dirty. P4 stated that facility is not messy just toys placed around. Staff (S1) stated that facility is clean, and licensee is constantly cleaning and disinfecting. LPA Mendez observed that the facility is clean, LPA Mendez observed S1 cleaning up after tables and did not see anything piled in the backyard.

LPA Mendez addressed the allegation of licensee did not seek medical care for a head injury . Licensee stated that she is not a medical professional and called the parent to have child checked by a medical professional and had called parent. LPA Mendez asked licensee what was the child’s condition when the child was injured. Licensee stated that child got up and walked toward her while child was crying. Staff (S1) was not present for child’s head injury, S1 stated she was hired after the complaint but was aware of the complaint.

LPA Mendez addressed the allegation of licensee allowing children with symptoms of illness to attend. Six out of Seven witness interviews confirmed the licensee does not allow sick children to attend, the licensee requests doctor’s notes if children have been sick before they can return and that the licensee does follow the policy regarding sick children in care.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2021
LIC9099 (FAS) - (06/04)
Page: 7 of 7
Control Number 13-CC-20210624104333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: MEEKS, TAYLOR FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407737
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/29/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/29/2021
Section Cited
CCR
102423(a)(2)
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Personal Rights: The licensee shall ensure that each child is accorded the following personal rights. To be accorded safe, healthful and comfortable accomodations, furnishings and equipment to meet his/her needs

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Licensee will submit a plan of correction encouraging children over the age of 2 to wear a mask and for licensee and staff to wear and follow mask guidelines. Licensee will submit a plan of correction and submit by 11/1/21 to LPA Mendez
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This requirement was not met as evidence by:LPAs Mendez, staff were not wearing masks and children over 2 not wearing mask indoors
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Type B
10/29/2021
Section Cited
CCR
101223(a)(4)
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101223(a)(4)
Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
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Licensee will submit a plan of correction on 11/1/21 to LPA Mendez and read personal rights.
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to be free from threat, mental abuse, or other actions of a punitive nature, including, but not limited to:
This requirement was not met as evidence by LPA Mendez interviews conducted with parents witnessed licensee screaming at daycare children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 7