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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475407738
Report Date: 11/03/2022
Date Signed: 11/04/2022 11:21:01 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/16/2022 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220816162558
FACILITY NAME:MEREL, RONYA & WILLET, CANDACE FCCHFACILITY NUMBER:
475407738
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:0CENSUS: 0DATE:
11/03/2022
UNANNOUNCEDTIME BEGAN:
10:35 AM
MET WITH:Candace Willett, LicenseeTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Licensee did not adequately supervise day care child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) N. Cunningham met Licensee C. Willet on 11/03/2022 at 10:35 am for the purpose of delivering complaint findings. LPA and Licensee C. Willet met at an alternate location since the FCCH license was closed and Licensee C. Willet stated she is no longer living in the home. It was alleged that the licensee did not adequately supervise a daycare child, specifically, the licensee was in the next room while three children napped in the living room. Licensee C. Willet was interviewed on 8/22/22 at 2 p.m. and stated she has always provided adequate supervision to children in care. The Reporting Party and Licensee C. Willet both stated that no child was injured, uncared for, or did not have their needs met while Licensee C. Willet was out of the room. The Reporting Party and Licensee also confirm that all the children were napping/resting on their nap cot while the licensee was out of the room. Adult 2 (parent to child in care) was interviewed on 10/12/22 at approximately 2:33 p.m. and stated they had concerns if Licensee Willet was providing adequate care and supervision. Adult 3 (parent to child in care) was interviewed on 10/12/22 at 2:50 p.m. and stated they had no concerns if Licensee Willet was providing adequate care and supervision.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette CunninghamTELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220816162558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MEREL, RONYA & WILLET, CANDACE FCCH
FACILITY NUMBER: 475407738
VISIT DATE: 11/03/2022
NARRATIVE
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Through the course of the investigation, starting from 08/22/22 through 11/03/22, LPA interviewed Licensee Willet and Licensee Merel, and two parents (Adult 1 and Adult 2). No children interviews were conducted due to some children were not verbal, too young to interview, not available, or did not qualify to be interviewed.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the finding is unsubstantiated. Appeal rights were provided, and an exit interview was conducted.
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 966-0216
LICENSING EVALUATOR NAME: Nicolette CunninghamTELEPHONE: (530) 521-5235
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2