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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483000524
Report Date: 03/03/2022
Date Signed: 03/03/2022 03:10:51 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2021 and conducted by Evaluator Laura Chavez
COMPLAINT CONTROL NUMBER: 13-CC-20211222140648
FACILITY NAME:BERT & ERNIE'S PRESCHOOLFACILITY NUMBER:
483000524
ADMINISTRATOR:BAILEY, TERRIFACILITY TYPE:
850
ADDRESS:255 NORTH LINCOLN STREETTELEPHONE:
(707) 678-4440
CITY:DIXONSTATE: CAZIP CODE:
95620
CAPACITY:83CENSUS: 50DATE:
03/03/2022
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Ashleigh OwensTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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9
Facility staff member inappropriately handled day care children.
INVESTIGATION FINDINGS:
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2
3
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5
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13
On 3/3/2022 at 2:45pm, Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced follow up complaint inspection to the facility to deliver complaint findings. LPA met with Assistant Director Ashleigh Owens. It was alleged that a facility staff member inappropriately handled day care children, specifically, on 12/21/2021 a facility staff member was heard telling children "you are not stronger than me" and was observed restraining a child during nap time by putting their leg on top of a child and patting the child's back in an aggressive manner.

Licensee Terri Bailey interviewed on 12/23/2022 denied the allegation and stated that no concerns or complaints have been received from staff, children or parents of a facility staff member inappropriately handling day-care children. Interviews conducted on 2/4/2022 with S3, S4, S5 and C1 denied the allegation. Interviews conducted on with C2, C3, P1, P2, P3 and P4 on 2/8/2022 and 2/12/2022 and 2/15/2022 denied the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura ChavezTELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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