483001838-10-28-2021-01-CC-LLEI-C892RV-20211028173807

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483001838
Report Date: 10/28/2021
Date Signed: 10/28/2021 12:19:01 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2021 and conducted by Evaluator Melchisedeck Augustin

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20210730084543

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	483001838
ADMINISTRATOR:	CANARIOS, ROSE		FACILITY TYPE:	850
ADDRESS:	35 ROTARY WAY		TELEPHONE:	(707) 557-3007
CITY:	VALLEJO	STATE: CA	ZIP CODE:	94591
CAPACITY:	72	CENSUS: 44	DATE:	10/28/2021
		UNANNOUNCED	TIME BEGAN:	09:35 AM
MET WITH:	Donje Fields - Center Director		TIME COMPLETED:	10:50 AM

ALLEGATION(S):

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Unqualified staff providing supervision to daycare children.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs), M. Augustin and E. Hernandez Torres conducted an unannounced subsequent complaint-Investigation visit and met with Center Director, Donje Fields (CD) to deliver the finding regarding the above allegation. On 08/06/21, LPA Yang met with former Center Director, Rose Canarios (CD1) to initiate the investigation by discussing the purpose of the visit, request personnel records and facility roster. It was alleged that an unqualified staff was left alone to provide supervision to 15 children.

From 09/24/21 through 10/18/21, LPA Augustin interviewed CD, eight parents (P1-P8), two adults (A1 - A2), six staff (S1-S6), and reviewed personnel records. CD’s statement corroborated the allegation, claiming S4 & S5 did not have Early Childhood Education (ECE) or child development units, but they qualified as aides, and each classroom maintained a ratio of 18 children in care with one fully qualified teacher and one aide without ECE units. According to CD, she was misinformed of the teacher-child ratio and was unaware that a fully qualified teacher and an aide without ECE units could not supervise up to 18 children. (Continue to LIC 9099-C)

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melchisedeck Augustin	TELEPHONE: (707) 494-4918
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20210730084543

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 483001838
	VISIT DATE: 10/28/2021

NARRATIVE

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Once CD became aware of the correlation between staff qualification and teacher-child ratio, CD took appropriate steps to correct the ratios and conveyed the information to staff by holding a staff meeting on 09/30/21.

Two adult interviews corroborated the allegation reporting that early on July 2021, A1 witnessed staff (S4) being left alone in the Discovery Preschool (DP) class to supervise 20 children, while A2 reported seeing S4 and one fully qualified teacher providing care to 24 children in the class. Staff statements confirmed that on average, each class maintained 18 children in care with a fully qualified teacher and an aide without ECE units.

During LPA’s visit via video conference on 09/29/21 starting at 10:14am, LPA observed one fully qualified teacher and S5 caring for 18 children in the Preschool class. On 10/13/21, LPA reviewed three staff records which revealed that S4 in the Pre-K and S5 in the Preschool classrooms did not meet the teacher aide qualifications of Title 22 regulations, 101216.2.

Based on this investigation, there is a preponderance of the evidence to support the allegation that an unqualified staff was providing supervision to daycare children, and therefore, the allegation is substantiated. The California Code of Regulation 101216.2 of the Title 22, Division 12 & Chapter 1, is being cited on the LIC 9099D. This report was discussed and reviewed with CD and an Exit interview was conducted with CD. Notice of Site Visit shall be posted for 30 days. Appeal Rights were provided.

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melchisedeck Augustin	TELEPHONE: (707) 494-4918
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20210730084543

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 483001838
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 10/28/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 11/08/2021 Section Cited CCR 101216.2(d)(1)	1 2 3 4 5 6 7	An aide assisting a fully qualified teacher (as specified in Section 101216.1(c)) in the supervision of up to 18 preschool-age children, pursuant to Section 101216.3 shall meet the following requirements: Completion of six postsecondary semester or equivalent quarter units in early childhood education or child development	1 2 3 4 5 6 7	CD stated S4 and S5 enrolled on 10/11/21 & 10/12/21 and intends to complete a Child Development program through Teach-Stone. Additionally, in the classroom, there is a fully qualified teacher and an Aide to supervise 15 children and if there are two Aides, the ratio is 18. CD stated she also hired another staff.
	8 9 10 11 12 13 14	This requirement is not met as evidenced by: Based on statements and staff records reviewed corroborating that two staff did not meet Teacher Aid qualification, and this poses a potential health and safety risk to the children in care.	8 9 10 11 12 13 14	CD plans to submit a written plan to the Department to detail how the facility intends to comply with CCR, 101216.2(d)(1), and the POC will be due by, 11/08/21 email: melchisedeck.augustin@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melchisedeck Augustin	TELEPHONE: (707) 494-4918
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

LIC9099 (FAS) - (06/04)

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