483003946-3-11-2021-13-CC-MAVS-BZ6SRH-20210316140623

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483003946
Report Date: 02/26/2021
Date Signed: 03/11/2021 02:25:00 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2020 and conducted by Evaluator Laura Chavez

COMPLAINT CONTROL NUMBER: 13-CC-20200824134126

FACILITY NAME:	BERT & ERNIE'S PRESCHOOL-INFANT CARE CENTER		FACILITY NUMBER:	483003946
ADMINISTRATOR:	BAILEY, TERRI		FACILITY TYPE:	830
ADDRESS:	255 NORTH LINCOLN STREET		TELEPHONE:	(707) 678-4440
CITY:	DIXON	STATE: CA	ZIP CODE:	95620
CAPACITY:	31	CENSUS: 14	DATE:	02/26/2021
		ANNOUNCED	TIME BEGAN:	01:25 PM
MET WITH:	Terri Bailey		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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9

Unqualified staff

Operating out-of-ratio

INVESTIGATION FINDINGS:

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On 2/26/2021 at 1:25pm, Licensing Program Analyst (LPA) Laura Chavez met with Licensee Terri Bailey to deliver complaint findings, the meeting was conducted via tele-inspection due to the current State of Emergency caused by COVID-19. It has been alleged that the facility is operating out-of-ratio and unqualified staff are left alone with infants. The licensee, whom was interviewed on 9/2/2020 at 5:15pm denied the allegations and stated that qualified infant teachers are always present to meet the infant staffing ratios required in Title 22 Regulations. LPA conducted additional interviews with four staff on 2/17/2021. The four staff interviewed stated that qualified infant teachers are always present to meet the numbers of infants in care. During today's tele-inspection of the facility, LPA observed two qualified infant teachers supervising 5 infants in the 0-1 year old classroom and two qualified infant teachers and one aide supervising 9 infants in the 1-2 year old classroom.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura Chavez	TELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:	DATE: 02/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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