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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483006337
Report Date: 09/14/2022
Date Signed: 09/14/2022 12:43:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2022 and conducted by Evaluator Elpidia Hernandez Torres
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20220520120345
FACILITY NAME:QUARTERMAN, L. LORRAINE FCCHFACILITY NUMBER:
483006337
ADMINISTRATOR:QUARTERMAN, L. LORRAINEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 414-3179
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:14CENSUS: 7DATE:
09/14/2022
UNANNOUNCEDTIME BEGAN:
12:25 PM
MET WITH:Licensee Lorraine QuartermanTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Illegal drugs being sold in the facility
Illegal firearms being sold in the facility
Guns and drugs are in close proximity to children in care
INVESTIGATION FINDINGS:
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A follow-up complaint investigation visit was made by Licensing Program Analysts (LPAs), Elpidia Hernandez Torres and Melchisedeck Augustin to deliver complaint investigation findings. The LPAs met with the facility’s licensee, Lorraine Qurterman. This complaint was investigated by the Department’s Investigative Branch (IB) Investigator, S. Borton, and LPA Elpidia Hernandez Torres. It was alleged that Illegal drugs and firearms are being sold in the facility, and guns and drugs are in close proximity to children in care.

During the complaint investigation, Investigator Borton conducted interviews with the facility’s licensee, staff, and clients. The matter was referred to local law enforcement for review. Law enforcement is not conducting further investigation at this time. Licensee was interviewed on 05/31/22 and on 09/14/2022 and denied allegations stating there are no guns in the home, no drugs are sold in the home. Interviews could not confirm that there are any drugs or firearms being sold at the daycare but there was speculation as to whether or not these allegations pertained to a more personal matter. Continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Elpidia Hernandez TorresTELEPHONE: (707) 771-5568
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20220520120345
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: QUARTERMAN, L. LORRAINE FCCH
FACILITY NUMBER: 483006337
VISIT DATE: 09/14/2022
NARRATIVE
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One interview confirmed there are no guns allowed in the home while another interview indicated they were advised to carry a gun because it’s a rough neighborhood. Furthermore, on the day of the initial visit, a smell of marijuana was noted in the home. LPA Hernandez Torres interviewed guardians from 09/09/22-09/12/22, who stated that there were no safety concerns at the day care and that the licensee and staff are caring.

Based on interviews conducted and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. All licensing reports are public information and must be made available upon request for at least three years. This report was read and reviewed with the facility licensee, Lorraine Quarterman. There were no Title 22 deficiencies cited related to this complaint allegation. Appeal rights were provided. The Notice of Site Visit shall be posted for 30 days.
SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Elpidia Hernandez TorresTELEPHONE: (707) 771-5568
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4