483008714-7-13-2022-01-CC-LLEI-CGB7C6-20220713213210

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483008714
Report Date: 07/13/2022
Date Signed: 07/13/2022 11:51:58 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2022 and conducted by Evaluator Melchisedeck Augustin

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20220414164256

FACILITY NAME:	LITTLE ANGELS PRESCHOOL		FACILITY NUMBER:	483008714
ADMINISTRATOR:	LINDA MARGARET REID		FACILITY TYPE:	850
ADDRESS:	1350 AMADOR STREET		TELEPHONE:	(707) 652-5642
CITY:	VALLEJO	STATE: CA	ZIP CODE:	94590
CAPACITY:	12	CENSUS: 8	DATE:	07/13/2022
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Clara Rutledge - Lead Teacher & Linda Reid		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Staff yell at day care children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Melchisedeck Augustin conducted an unannounced subsequent complaint-Investigation visit and met with Licensee, Linda Reid (LS) to deliver the finding regarding the above allegation. LPA previously met with LS on 04/20/22 to initiate the investigation by discussing the purpose of the visit and requested a facility roster of the children currently in care. It was alleged that staff yelled at daycare children. The report noted a child had an item in his/her mouth which led to staff yelling threatening words at C1, while on another occasion, that same staff yelled and made threats of spanking all the children.

LPA Augustin interviewed LS, one child, one staff (S1), four adults (A1-A4), and five parents (P1-P5) from 04/20/22 through 07/11/22. Some children were not verbal, too young to interview, or did not qualify to be interviewed. LS denied claims about staff yelling at the daycare children. LS claimed she never saw or heard any conduct such as yelling, shouting, screaming or threats of spanking from staff that would negatively impact the children, and LS claimed staff only used gentle/calm vocal tones to communicate with the child(ren) in care. LS further claimed she only raised her voice to get the child(ren)’s attention when the children did not hear her. (Continue to LIC 9099-C)

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melchisedeck Augustin	TELEPHONE: (707) 494-4918
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20220414164256

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LITTLE ANGELS PRESCHOOL	FACILITY NUMBER: 483008714
	VISIT DATE: 07/13/2022

NARRATIVE

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A staff statement reported that sometimes staff voice(s) got a little high, but staff had not seen or heard any staff scream at the children in care. However, multiple statements provided by adults (A1-A4) did report that they heard staff member yell at the child(ren) in care on at least one occasion. A1, A2, A3 and A4 all reported that prior to and/or during the COVID-19 pandemic, they heard staff yell at child(ren) which concerned them enough to peek their heads into the facility to find out what was happening. A2, A3 and A4 either described the yelling as a very angry outburst, continuous loud yelling, and/or a loud voice of an adult who was having a hard time with the children. This resulted in the adult(s) rushing and entering the class or standing at the facility doorway to peek into the classroom to observe what was occurring. On one occasion, A2 stated that A2 heard a loud and angry outburst while standing in the hallway which made A2 concerned, and prompted A2 to rush to the class to see what was going on, and upon looking into the class, A2 saw a staff member with similar build and description as S1; who apologized profusely to A2 for yelling and conveyed it would not happen again.

Based on this investigation, the preponderance of the evidence standard has been met as there is enough evidence to support claims about staff yelling the daycare children. Therefore, the allegation is substantiated. Exit interview conducted and report was reviewed with the Licensee. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. The following California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06 violation is being cited on the attached LIC 9099D. Appeal Rights were provided.

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melchisedeck Augustin	TELEPHONE: (707) 494-4918
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2022

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20220414164256

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LITTLE ANGELS PRESCHOOL	FACILITY NUMBER: 483008714
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/13/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 07/27/2022 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or	1 2 3 4 5 6 7	The Licensee stated she would retrain staff on personal rights and Licensee would research topics on Personal Rights, and produce an agenda to discuss at all staff meeting that would be held prior to 07/27/22, and the Licensee would submit the agenda and staff attendance sheet for that meeting to the Department by 07/27/22 via mail, email or fax.
	8 9 10 11 12 13 14	withholding of shelter, clothing, medication or aids to physical functioning. This requirement is not met as evidenced by: Based on interviews provided by adults which confirmed they heard staff yelled at children in care, and this poses/posed a potential health, safety and/or personal rights risk to the children in care.	8 9 10 11 12 13 14	Email: melchisedeck.augustin@dss.ca.gov Fax: 707-588-5099
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	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melchisedeck Augustin	TELEPHONE: (707) 494-4918
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2022

LIC9099 (FAS) - (06/04)

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