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25 | Licensing Program analyst (LPA) Elpidia Hernandez Torres arrived to the facility today to conduct a case management visit. LPA arrived to confirm Licensee's contact information and remind licensee of past due fees for both FCCH and Center. The regional office has received "return to sender" when items have been mailed out to center. When LPA calls contact number there is no return call or option to leave a voice message.
Licensee was not present in the home during todays visit. LPA spoke with Licensee's Assistant Whitney Roberts about the issues. Whitney was able to confirm Licensee's contact information and mailing address. Whitney stated the center was closed and closed permanently during the pandemic, but couldn't remember an exact date. LPA asked Whitney to have Licensee call LPA to confirm date of closure for the center, to have the center file closed Permanently. LPA left a copy of the fee invoice with the PIN should Licensee wish to pay online. Fees were due in March of 2022, there is now a Late fee added to the annual fee. A final notice was mailed out and fees are now do on 10/17/2022. If payment is not received license maybe forfeited.
There were no deficiencies observed during todays visit. Notice of site visit must be posted for 30 days. |