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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483009880
Report Date: 11/23/2022
Date Signed: 11/23/2022 11:35:19 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/02/2022 and conducted by Evaluator Elpidia Hernandez Torres
COMPLAINT CONTROL NUMBER: 01-CC-20220902100332
FACILITY NAME:ONUMAH, GLORY FCCHFACILITY NUMBER:
483009880
ADMINISTRATOR:ONUMAH, GLORYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(301) 675-2115
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:14CENSUS: 7DATE:
11/23/2022
UNANNOUNCEDTIME BEGAN:
09:36 AM
MET WITH:Licensee Glory OnumahTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Licensee did not allow authorized representative inside the day-care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Elpidia Hernandez Torres, conducted a subsequent complaint investigation inspection on 11/23/2022 at 10:15AM for the purpose of delivering the findings regarding the above allegation. LPA previously met with Licensee on 09/07/2022 to discuss the purpose of the visit and request personnel records and children roster. It was alleged that licensee did not allow authorized representative inside the day care, specifically that licensee does not allow any parents to enter.

During the course of the investigation, interviews were conducted with Licensee, and five adults between 09/07/2022- 11/07/2022. On 09/07/2022, licensee reported a guardian had arrived to pick up their children, and the licensee “handed over the baby and said we can schedule that” referring to the guardians request to enter with child. Licensee stated, “I have a schedule if parents want to participate with kids”, and “I promise parents I’m going to do my best to keep adults away from their kids”. One guardian reported when they arrived to the facility and asked to enter the daycare licensee told them she doesn’t allow parents inside. One interview revealed guardians would drop off children at the entrance for safety reasons. Other interviews revealed guardians were met at the door with their children at pick up, they did not enter the facility although they didn’t ask to enter. continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Elpidia Hernandez TorresTELEPHONE: (707) 771-5568
LICENSING EVALUATOR SIGNATURE:

DATE: 11/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 01-CC-20220902100332
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: ONUMAH, GLORY FCCH
FACILITY NUMBER: 483009880
VISIT DATE: 11/23/2022
NARRATIVE
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Health and safety code §1596.857(a) states: Upon presentation of identification, the responsible parent or guardian of a child receiving services in a child day care facility has the right to enter and inspect the facility without advance notice during the normal operating hours of the facility or at any time that the child is receiving services in the facility.

Based on interviews, the preponderance of evidence standard has been met and the above allegation is found to be substantiated. Title 22, Division 06 of Health and safety code §1596.857(a) is being cited on attached LIC 9099D . This report was reviewed with the Licensee and an exit interview was conducted. Licensee’s signature was not recorded on this Complaint Investigation Report (CIR), however; a copy was provided and Licensee’s confirmation of read receipt is on file. Notice of Site Visit shall be posted for 30 days. Appeal Rights were provided.

SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Elpidia Hernandez TorresTELEPHONE: (707) 771-5568
LICENSING EVALUATOR SIGNATURE:

DATE: 11/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/23/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 01-CC-20220902100332
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ONUMAH, GLORY FCCH
FACILITY NUMBER: 483009880
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/23/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
12/07/2022
Section Cited
HSC
1596.857(a)
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. . . guardian of a child receiving services in a child day care facility has the right to enter and inspect the facility without advance notice during the normal operating hours of the facility or at any time that the child is receiving services in the facility. . .
This was not met. . .
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Licensee stated I did not refuse ay guardian entry. If parents ask to enter I tell them yes enter. Licensee stated she will print out PUB 394 hightlight number 1 and post it on the board outside the door near the door bell so parents can remember they do have the right to enter.
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As evidence by. . . Based on licensee's interview stating she told a guardian at pick up "we can schedule that" the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Elpidia Hernandez TorresTELEPHONE: (707) 771-5568
LICENSING EVALUATOR SIGNATURE:

DATE: 11/23/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/23/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3