490101798-6-8-2022-01-CC-AHON-CFCNUT-20220613104649

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 490101798
Report Date: 06/08/2022
Date Signed: 06/08/2022 01:38:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2022 and conducted by Evaluator Jennifer Velasco

COMPLAINT CONTROL NUMBER: 01-CC-20220404101108

FACILITY NAME:	SPRING HILL MONTESSORI		FACILITY NUMBER:	490101798
ADMINISTRATOR:	HAMIDI, SHAHARAZAD		FACILITY TYPE:	850
ADDRESS:	825 MIDDLEFIELD DR		TELEPHONE:	(707) 763-9222
CITY:	PETALUMA	STATE: CA	ZIP CODE:	94952
CAPACITY:	107	CENSUS: 90	DATE:	06/08/2022
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Shaharazad Hamidi, Loryn Hatten		TIME COMPLETED:	01:50 PM

ALLEGATION(S):

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Day care is out of ratio

INVESTIGATION FINDINGS:

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An unannounced subsequent complaint investigation inspection was conducted by Licensing Program Analyst Jennifer Velasco (LPA), who met with Director Shaharazad Hamidi (D1) and Operations Manager Loryn Hatten (D3). It has been alleged the facility operated out of ratio on several occasions, with one staff providing care for as many as 20 children or more on the playground. D1 denied the allegation and stated the facility always has more than enough classroom staff on site and providing care to stay within required ratio and prioritizes the well-being of children above all other considerations. During today's inspection visit, twelve classroom staff provided care to 90 children. During the investigation, LPA toured the facility, observed facility staff provide care to children, conducted witness interviews, and requested and reviewed pertinent documents and materials. Witness statements, documentation, and observation failed to corroborate the allegation that the facility operated out of ratio. Based on interviews and facility documents, the preponderance of evidence standard has not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. This report was reviewed and discussed with D1 and D3. Appeal Rights were provided and exit interview was conducted. All licensing reports are public information and must be made available upon request for at least three years. D1 and D3 were provided with a Notice of Site Visit (NOS) to be posted in the facility for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Jennifer Velasco	TELEPHONE: (707) 588-5044
LICENSING EVALUATOR SIGNATURE:	DATE: 06/08/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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