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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 490102274
Report Date: 05/20/2025
Date Signed: 05/20/2025 02:31:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/11/2024 and conducted by Evaluator Melinda Mohr
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20241211141454
FACILITY NAME:SUNSHINE NURSERY SCHOOLFACILITY NUMBER:
490102274
ADMINISTRATOR:MELISSA SHIELDSFACILITY TYPE:
850
ADDRESS:109 PATTEN STREETTELEPHONE:
(707) 996-2702
CITY:SONOMASTATE: CAZIP CODE:
95476
CAPACITY:105CENSUS: 73DATE:
05/20/2025
UNANNOUNCEDTIME BEGAN:
01:28 PM
MET WITH:Melissa SheildsTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Facility did not follow reporting requirements
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mindy Mohr made an unannounced complaint investigation visit today and met with Director Melissa Shields for the purpose of delivering findings for the above allegation. It was alleged that the facility did not follow reporting requirements.

On 12/12/2024 LPA Mohr received an email from D1 regarding an injury that occurred at the facility on 12/09/2024. Child (C1) was injured while playing on the monkey bars and required medical treatment. The Department did not receive a telephone call reporting the incident. D1 stated she was unsure the extent of the injury, but did call the Department a few days after the incident occurred and was told at that time to submit the written report.
(continued on LIC9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melinda MohrTELEPHONE: (707) 494-2125
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 01-CC-20241211141454
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: SUNSHINE NURSERY SCHOOL
FACILITY NUMBER: 490102274
VISIT DATE: 05/20/2025
NARRATIVE
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Although D1 reported the incident via email the incident was not reported to the Department by telephone or fax within the Department’s next working day and during business hours as required. The facility violated California Code of Regulations (CCR) 101212(d)(1)(B) which required the facility to notify the Department of any injury to any child that requires medical treatment.

Therefore, based on the investigation, the preponderance of evidence standard has been met. The above allegation is found to be substantiated. The following violations of the Health and Safety Code section 1596.895; see LIC 9099D. Appeal rights were provided.
Exit interview was conducted, and report reviewed with Director Melissa Sheilds.
SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melinda MohrTELEPHONE: (707) 494-2125
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 01-CC-20241211141454
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: SUNSHINE NURSERY SCHOOL
FACILITY NUMBER: 490102274
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/03/2025
Section Cited
CCR
101212(d)(1)(B)
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(d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours…(1)Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidenced by:
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Director stated she is now aware of the regulations and procedures when there is an incident that occurs and will make sure to report all incidents moving forward.
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Based on record review and interview D1 was aware of an incident that occurred on 12/09/2024 and did not report the incident to the Department within the Department’s next working day during normal business hours. This poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Leslie LeporiTELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Melinda MohrTELEPHONE: (707) 494-2125
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5