490110439-11-9-2021-01-CC-AHON-C8Q2E7-20211112161925

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 490110439
Report Date: 11/09/2021
Date Signed: 11/09/2021 05:56:04 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2021 and conducted by Evaluator Leticia Rosales

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20211104140857

FACILITY NAME:	LEARNING TO LEARN		FACILITY NUMBER:	490110439
ADMINISTRATOR:	KATRINA NELSON		FACILITY TYPE:	850
ADDRESS:	1300 MEDICAL CENTER DRIVE		TELEPHONE:	(707) 584-4224
CITY:	ROHNERT PARK	STATE: CA	ZIP CODE:	94928
CAPACITY:	109	CENSUS: 34	DATE:	11/09/2021
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Katrina Nelson		TIME COMPLETED:	05:55 PM

ALLEGATION(S):

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Facility does not have children wearing masks indoors.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Leticia Rosales-Meza conducted a complaint inspection and met with Director, (D1) Katrina Nelson and Casandra Olivares. It is alleged the facility does not have children wearing masks indoors; specifically, that "zero" children wearing masks. LPA Rosales-Meza interviewed D1 on 11/09/2021 at 2:30 PM who stated that all the children in the facility do not wear a mask, they thought it was not required since you can't force a child to wear a mask. D1 stated that most of the parents do not want their children to wear a mask either. LPA observed thirty four children not wearing a mask.

Based on the information gathered during this investigation, there is a preponderance of evidence to prove that the facility does not have children wearing masks indoors. The allegation is determined to be Substantiated.

Continue on LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 11/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20211104140857

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

FACILITY NAME: LEARNING TO LEARN	FACILITY NUMBER: 490110439
	VISIT DATE: 11/09/2021

NARRATIVE

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The following violations of the California Code of Regulations, Title 22; Division 12, were observed: see LIC 9099D. Reports citing Type A violations are to be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file. This report was reviewed and discussed with the Director. Appeal Rights were provided. All licensing reports are public information and must be made available upon request for at least three years.

Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 11/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2021

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20211104140857

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

FACILITY NAME: LEARNING TO LEARN	FACILITY NUMBER: 490110439
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/09/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 11/09/2021 Section Cited HSC 101223(a)(2)	1 2 3 4 5 6 7	The Licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	The licensee stated she will provide a written plan on how she will discuss with parents the mask requirements for children over the age of 2 and how CDPH and Cal/OSHA mask requirements will be followed while being indoors, except for snack, lunch and napping.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: LPA Rosales-Meza observed 34 children not wearing masks indoors as well as the licensee not enforcing mask mandate in the preschool. This poses an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	This shall be sent to LPA Rosales-Meza at: leticia.rosales@dss.ca.gov by 11/10/21
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 11/09/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2021

LIC9099 (FAS) - (06/04)

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