493002241-6-15-2022-01-CC-AHON-CFLQSW-20220621122614

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493002241
Report Date: 06/15/2022
Date Signed: 06/15/2022 12:37:53 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2022 and conducted by Evaluator Leticia Rosales

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20220415112301

FACILITY NAME:	CHILDREN'S LEARNING CENTER - PRESCHOOL		FACILITY NUMBER:	493002241
ADMINISTRATOR:	ALI, NADEREH		FACILITY TYPE:	850
ADDRESS:	1213 W. STEELE LANE		TELEPHONE:	(707) 575-7486
CITY:	SANTA ROSA	STATE: CA	ZIP CODE:	95403
CAPACITY:	39	CENSUS: 12	DATE:	06/15/2022
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Nadereh "Nadi" Ali, Director		TIME COMPLETED:	11:25 AM

ALLEGATION(S):

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Staff left day-care child unattended for a period time

Day-care child sustained impetigo infection while in care

Day-care child sustained unexplained bruises/scratches

Day-care child was hit by another day-care child

INVESTIGATION FINDINGS:

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A subsequent complaint investigation inspection was conducted at the facility by Licensing Program Analysts (LPAs), Leticia Rosales-Meza and Sebastian Phouthavong for the purpose of delivering the findings, and met with Nadereh Ali, Director. It has been alleged that staff left day-care child unattended for a period time, specifically that on 4/07/22 C3 was outside unattended for a while. It has been alleged that day-care child sustained impetigo infection while in care, specifically that on 04/11/22, C2 sustained an Impetigo infection. It has been alleged that day-care child sustained unexplained bruises/scratches, specifically that C2 sustained unexplained bruises on back and scratches on neck. It has been alleged that day-care child was hit by another day-care child, specifically that other day-care children are hitting C2.

During the initial complaint investigation to the facility on 04/18/22 at 4:55 PM, LPA Leticia Rosales-Meza met with Nadereh Ali, Director and was notified of the allegations; and LPA obtained a facility roster of the children currently in care. On 6/10/22, LPAs Leticia Rosales-Meza and Sebastian Phouthavong conducted a complaint investigation inspection to the facility to conducts interviews.

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20220415112301

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: CHILDREN'S LEARNING CENTER - PRESCHOOL	FACILITY NUMBER: 493002241
	VISIT DATE: 06/15/2022

NARRATIVE

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During the inspection, LPAs toured the facility, requested and obtained a current facility roster. Interviews were conducted with Director 1 (D1), Staff 1 (S1), Staff 2 (S2), and Child 1 (C1) on 6/10/22 starting at 11:50 AM.

D1 and S1 stated during interviews that staff was aware that Child 3 (C3) ran out to the outside back yard during the transition of moving the children inside the center. S1 stated that when the children were lined up to go inside, C3 ran to the corner of the play yard. S1 stated that she was the person to get C3 at the corner of the yard and took S1 a couple of minutes to get C3 inside. D1 and S1 stated that the facility has enough staff. D1 stated that C2’s parent informed the facility that C2 sustained an Impetigo infection, while at the facility. D1 stated there were no other children reported with this contagious infection. D1 stated that they had not witnessed C2 or any child sustained bruises or scratches while in care, if this had occurred staff would have contacted the parent and made an incident report. D1 stated they are not aware of a child being hit by another child, specifically C2. D1 stated we use behavior and preventive discipline. We go over the classroom rules and to be kind to one another. D1 and S1 stated when talking to the day care children the teachers/staff use encouraging words, including please and thank you. D1, S1 and S2 stated the teachers/staff use verbal prompts, separation, redirection, positive reinforcement, modelled behavior(s), and encouraged the child(ren) to use his/her word to express among the methods as a tool to manage a child(ren) challenging behavior(s).

During the inspection tours of the facility, LPAs observed the Staff appropriately communicating with the children, conducting indoor playtime activities with the children; and staff supervising and promptly tending to the needs of the children in care.

Based on interviews conducted and records reviewed, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the allegations are Unsubstantiated.

There were no Title 22 deficiencies cited based on the above findings. Exit interview conducted and report was reviewed with facility representative, Nadereh Ali. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2022

LIC9099 (FAS) - (06/04)

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