<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493007243
Report Date: 06/13/2025
Date Signed: 06/13/2025 10:24:42 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2025 and conducted by Evaluator Amy Strother
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250320110547
FACILITY NAME:LITTLE ANGELS CHILDREN'S CENTERFACILITY NUMBER:
493007243
ADMINISTRATOR:TAMBLIN, KRISTINFACILITY TYPE:
850
ADDRESS:4305 HOEN AVENUETELEPHONE:
(707) 579-4305
CITY:SANTA ROSASTATE: CAZIP CODE:
95405
CAPACITY:36CENSUS: 20DATE:
06/13/2025
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Debbie ElliotTIME COMPLETED:
10:39 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Awake children are forced to stay in the napping area.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Amy Strother made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Teacher, Debbie Elliot (S1). It has been alleged that awake children are forced to stay in the napping area, specifically that awake children are observed on their nap mats as late as 2:30pm, and told to stay on their beds when nap time is scheduled from 12:00pm to 2:00pm.

During the initial investigation inspection on 03/26/25 LPA Strother toured the facility, received a roster of the children in care and a copy of the facility’s daily schedule. LPA conducted interviews with Center Director (D1) and 2 staff (S1 & S2). During the course of the investigation additional documentation was received, to include a page out of the parent handbook that speaks to Rest Time.

Based on LPA’s review of the facility’s daily schedule, “Rest Time” is scheduled from 12:00-2:00pm.
Continue on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 01-CC-20250320110547
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LITTLE ANGELS CHILDREN'S CENTER
FACILITY NUMBER: 493007243
VISIT DATE: 06/13/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
During the interview with D1, it was stated that children need to stay on their beds the whole rest time and are asked by staff to be quiet. Based on interviews with S1 and S2, nap time starts as early as 11:30am and goes to 2:00pm or 2:30pm on occasion, and children need to be on their beds until 2:00pm, and if not sleeping should be quiet on their beds and not talking.

Based interviews conducted and a review of daily school schedule, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 is cited on the attached LIC9099-D.

This report was reviewed and discussed with Facility Representative, Teacher, Debbie Elliot. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 01-CC-20250320110547
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LITTLE ANGELS CHILDREN'S CENTER
FACILITY NUMBER: 493007243
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/27/2025
Section Cited
CCR
101230(b)(3)
1
2
3
4
5
6
7
(b) All children shall be given an opportunity to nap or rest without distraction or disturbance from other activities at the center. (3) No child shall be forced to stay awake or to stay in the napping area longer than the normal napping period.

This requirement was not met as evidenced by:
1
2
3
4
5
6
7
Children that do not fall asleep after given the opportunity to nap or rest will be provided with an alternate place to play quietly, using soft voices and materials that do not make a lot of sound.

Director will submit a written statement to LPA Strother regarding
8
9
10
11
12
13
14
Based on observation of the complainant and interviews with staff, children that are not napping are forced to stay on their mats quietly for 2 or more hours, which poses a potential health, safety and/or personal rights risk to children in care.
8
9
10
11
12
13
14
how rest time will be conducted for children that do not fall asleep and provide details of the alternative activities that will be offered to the child(ren) that are still awake during the scheduled rest time of 12:00pm – 2:00pm.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2025 and conducted by Evaluator Amy Strother
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250320110547

FACILITY NAME:LITTLE ANGELS CHILDREN'S CENTERFACILITY NUMBER:
493007243
ADMINISTRATOR:TAMBLIN, KRISTINFACILITY TYPE:
850
ADDRESS:4305 HOEN AVENUETELEPHONE:
(707) 579-4305
CITY:SANTA ROSASTATE: CAZIP CODE:
95405
CAPACITY:36CENSUS: 20DATE:
06/13/2025
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Debbie ElliotTIME COMPLETED:
10:39 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Amy Strother made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Teacher, Debbie Elliot (S1). It has been alleged that the facility is operating out of ratio, specifically that there appeared to be a lot of kids with one teacher observed at drop off and one teacher observed at pick up.

During the initial investigation inspection on 03/26/25 LPA Strother toured the facility, received a current roster of children in care, a daily roster which includes preprinted names of each child enrolled with the arrival and departure times they are scheduled, hand written notes indicating how many children were in attendance for the day and how many children stayed for nap as well as the time each child left for the day and copies of staff timesheets for the weeks of 03/03/25 and 03/10/25. LPA conducted interviews with Center Director (D1) and 2 staff (S1 & S2).

A review of the staff timesheets and children’s daily roster for the week of 03/10/25, shows that a ratio of at least 1:12 is maintained. The facility’s form LIC9040 Child Care Facility Roster has 22 children listed as currently enrolled. This number was corroborated by interviews with staff who reported that they never have more than 22 children present and that is only on one day a week, Wednesdays, otherwise it's less children. Staff stated in interviews that there are always two staff present for nap time. A review of the daily roster for the week of 03/10/25, has 19 children in attendance on 03/10/25, with 17 staying for nap, 19 children in attendance, with 18 staying for nap on 03/11/25, 22 children in attendance, with 21 staying for nap on 03/12/25, 20 children in attendance, with 19 staying for nap on 03/13/25, and 17 children in attendance, with 17 staying for nap on 03/14/25. Staff timesheet records reviewed for the week of 03/10/25 showed two staff on the schedule during napping hours, with three staff on 03/11/25. The children’s daily roster did not show the time each child arrived, just the time the child is scheduled to arrive. A review of staff timesheets indicates that the facility has the appropriate number of staff to meet the minimum requirement of a 12:1 ratio, and often has more than the required staff at arrival times. The daily roster does include the time each child was picked up. A review of staff timesheets indicates that there were not more than 12 children remaining when staffing dropped down to one teacher at the end of the day. Based on interview, the Director does not complete a timesheet and therefore would be an extra staff when needed.

Based on interviews conducted and records reviewed, there is not a preponderance of evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that an alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.

This report was reviewed and discussed with Facility Representative, Teacher, Debbie Elliot. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 01-CC-20250320110547
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LITTLE ANGELS CHILDREN'S CENTER
FACILITY NUMBER: 493007243
VISIT DATE: 06/13/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
A review of the staff time sheets and children’s daily roster for the week of 03/10/25, shows that a ratio of at least 1:12 is maintained. The facility’s form LIC9040 Child Care Facility Roster has 22 children listed as currently enrolled. This number was corroborated by interviews with staff who reported that they never have more than 22 children present and that is only on one day a week, Wednesdays, otherwise it's less children. Staff stated in interviews that there are always two staff present for nap time. A review of the daily roster for the week of 03/10/25, has 19 children in attendance on 03/10/25, with 17 staying for nap, 19 children in attendance, with 18 staying for nap on 03/11/25, 22 children in attendance, with 21 staying for nap on 03/12/25, 20 children in attendance, with 19 staying for nap on 03/13/25, and 17 children in attendance, with 17 staying for nap on 03/14/25. Staff timesheet records reviewed for the week of 03/10/25 showed two staff on the schedule during napping hours, with three staff on 03/11/25. The children’s daily roster did not show the time each child arrived, just the time the child is scheduled to arrive. A review of staff timesheets indicates that the facility has the appropriate number of staff to meet the minimum requirement of a 12:1 ratio, and often has more than the required staff at arrival times. The daily roster does include the time each child was picked up. A review of staff timesheets indicates that there were not more than 12 children remaining when staffing dropped down to one teacher at the end of the day. Based on interview, the Director does not complete a timesheet and therefore would be an extra staff when needed.

Based on interviews conducted and records reviewed, there is not a preponderance of evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that an alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.

This report was reviewed and discussed with Facility Representative, Teacher, Debbie Elliot. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5