493008232-2-4-2021-01-CC-AHON-BXWMXX-20210204090037

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493008232
Report Date: 02/02/2021
Date Signed: 02/04/2021 08:52:22 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/31/2020 and conducted by Evaluator Leticia Rosales

COMPLAINT CONTROL NUMBER: 01-CC-20200131142452

FACILITY NAME:	RIVAS, MARIA FCCH		FACILITY NUMBER:	493008232
ADMINISTRATOR:	RIVAS, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(707) 326-2369
CITY:	SANTA ROSA	STATE: CA	ZIP CODE:	95407
CAPACITY:	14	CENSUS: 6	DATE:	02/02/2021
		UNANNOUNCED	TIME BEGAN:	04:00 PM
MET WITH:	Maria Rivas		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Licensee restrained daycare child to a car seat.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Leticia Rosales-Meza conducted a subsequent complaint tele-investigation video conference with Maria Rivas, Licensee for the purpose of delivering complaint investigation findings. Due to COVID-19, the Department has suspended all field operations, and Licensee has agreed to attend a FaceTime call with LPA. It has been alleged that Licensee restrained daycare child to a car seat, specifically during the the pick up, children are already in their car seats fastened and ready to be taken out.

During the investigation, records were reviewed and interviews were conducted with Adult 1 (A1) on 1/15/20 at 1:45 p.m. and Staff 1 (S1) on 2/05/20 at 3:00 p.m. An interview was conducted with Licensee on 2/05/20 at 1:25 p.m. The Licensee denied the allegation and stated she has never restrained daycare children to a car seat. Licensee stated occasionally parents will call her to have their children ready for pick up because parent is on it's way and has a appointment and needs to rush out. Licensee stated that she helps the parent by putting the child in the car seat and brings the child to the parent in front of the door.
Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 02/02/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20200131142452

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

FACILITY NAME: RIVAS, MARIA FCCH	FACILITY NUMBER: 493008232
	VISIT DATE: 02/02/2021

NARRATIVE

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Licensee stated that parents really appreciate her for doing so and she is glad to help parents out in anyway she can so they will not be late to their appointment. Licensee stated the other day her assistant stopped by and brought her two grandchildren (twins) and they were in their car seats because they were leaving. Licensee stated that she knows better and children are never to be restrained in any way. S1 stated the other day she stopped by the Licensee's home during day care hours to drop off some tomatoes and brought her two (twins) grandbabies with her but was only there for a few minutes. S1 stated she knows very well that children can not be retained in car seats, nor sleep in car seats. S1 stated that she has never observed any day care children being restrained in a car seat at Maria's day care. An interview was conducted with Adult 2 (A2) on 2/02/21 at 1:35 p.m. A2 stated that she has never observed any day care children restrained to a car seat during drop off nor pick up. A2 stated that she is very happy with the services Maria Rivas, Licensee provides. A2 stated Maria is very nice and loveable to all the children and treats the children like if they were here own family.

Based on interviews conducted and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is Unsubstantiated.

LS’s signature was not recorded on this Complaint Investigation Report (CIR), however, this report was reviewed and discussed with LS, LS was provided with a copy of this CIR; and Appeal Rights, LS’s signature will be on file. All licensing reports are public information and must be made available upon request for at least three years.

There were no Title 22 deficiencies cited during today's video inspection.

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 02/02/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2021

LIC9099 (FAS) - (06/04)

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