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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493008953
Report Date: 11/06/2019
Date Signed: 11/07/2019 08:18:46 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2019 and conducted by Evaluator Yang Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20190822143656
FACILITY NAME:BRAMBILA GOMEZ, LAURA FCCHFACILITY NUMBER:
493008953
ADMINISTRATOR:BRAMBILA GOMEZ, LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 837-8184
CITY:WINDSORSTATE: CAZIP CODE:
95492
CAPACITY:14CENSUS: 7DATE:
11/06/2019
UNANNOUNCEDTIME BEGAN:
09:46 AM
MET WITH:Laura Brambila GomezTIME COMPLETED:
12:32 PM
ALLEGATION(S):
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-Caregiver handled children in care inappropriately.

-Caregiver yelled at day care children.
INVESTIGATION FINDINGS:
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A follow-up unannounced complaint investigation inspection visit was made to the facility by Licensing Program Analyst (LPA) Y. Yang. LPA met with licensee Laura Brambila Gomez (S1) at 09:46am. It was alleged that a caregiver handled children in care inappropriately and that a caregiver yelled at daycare children. Specifically, it was alleged that on unknown dates, the licensee roughly grabbed children by their arm or neck and pulled their hair and yelled at daycare children.

On the initial complaint investigation visit to the facility on 08/27/19, LPA interviewed the licensee (S1) and the licensee’s assistant (S2) at the facility at 11:30am. The licensee and S2 both denied the allegations and stated that children in care are never yelled at or handled inappropriately. Licensee stated that she has never roughly grabbed a child by their arm or neck and has never pulled a day care child’s hair. Licensee stated that she does not yell at daycare children.

Continued on LIC 9099-C
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Alexis HollonTELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Yang YangTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20190822143656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928
FACILITY NAME: BRAMBILA GOMEZ, LAURA FCCH
FACILITY NUMBER: 493008953
VISIT DATE: 11/06/2019
NARRATIVE
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Licensee stated that the only time she raises her voice with the children is to get their attention. LPA observed the licensee and S2 supervising and interacting with five children. LPA did not observe any staff member yelling at or roughly handling children. During the follow-up, unannounced investigation visit to the facility on 11/06/19, LPA observed the licensee and S2 supervising and interacting with seven children. LPA did not observe any personal rights violations and did not observe the licensee or any other individual at the facility yelling at children or roughly grabbing children. Children were observed to be treated with dignity by facility staff.

During the investigation, interviews were conducted with children, clients, facility staff, and other individuals familiar with the facility (A1 and A2). LPA was unable to obtain corroborating information that the licensee yelled at daycare children and that children were roughly grabbed by the licensee while in care.

Based on available information, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are unsubstantiated. Appeal rights were provided. This report was read and reviewed with the licensee.

Notice of site visit must be posted for 30 days from today's inspection date.
SUPERVISOR'S NAME: Alexis HollonTELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Yang YangTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2