493009253-3-14-2021-01-CC-AHON-BZ5VUW-20210315164526

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493009253
Report Date: 03/12/2021
Date Signed: 03/14/2021 07:42:07 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2020 and conducted by Evaluator Leticia Rosales

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20201023150326

FACILITY NAME:	GARCIA, LAURA FCCH		FACILITY NUMBER:	493009253
ADMINISTRATOR:	GARCIA, LAURA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(707) 545-6745
CITY:	SANTA ROSA	STATE: CA	ZIP CODE:	95407
CAPACITY:	14	CENSUS: 5	DATE:	03/12/2021
		UNANNOUNCED	TIME BEGAN:	03:45 PM
MET WITH:	Laura Garcia		TIME COMPLETED:	04:25 PM

ALLEGATION(S):

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Staff hit day care child while in care.

Staff yelled at day care child while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Leticia Rosales-Meza conducted a subsequent complaint tele-investigation video conference with Laura Garcia, Licensee for the purpose of delivering complaint investigation findings. Due to COVID-19, the Department has suspended all field operations, and Licensee has agreed to attend a FaceTime call with LPA. It has been alleged that staff hit day care child while in care, specifically that a person at this facility that Child 1 (C1) called "Manina" hit C1, and yelled at C1.

During the initial investigation an interview was conducted with Licensee on 10/29/20 at 03:00 PM. The Licensee denied the allegations. Licensee stated she has never observed any of her staff members hit or yelled at the day children. Licensee stated she does all her best to care for all the children like if they were her own, as well as her staff members.

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20201023150326

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

FACILITY NAME: GARCIA, LAURA FCCH	FACILITY NUMBER: 493009253
	VISIT DATE: 03/12/2021

NARRATIVE

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During the tele-inspections, the LPA observed Licensee attending and interacting with all the day care children. LPA did not observe any staff members present during the tele-inspections.

Based on interviews conducted and records reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is Unsubstantiated.

LS’s signature was not recorded on this Complaint Investigation Report (CIR), however, this report was reviewed and discussed with LS, LS was provided with a copy of this CIR; and Appeal Rights, LS’s signature will be on file. All licensing reports are public information and must be made available upon request for at least three years.

There were no Title 22 deficiencies cited during today's video inspection.

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

LIC9099 (FAS) - (06/04)

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