493009253-7-1-2025-01-CC-MAUN-DJ7QSR-20250702122555

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493009253
Report Date: 07/01/2025
Date Signed: 07/01/2025 04:09:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2025 and conducted by Evaluator Leticia Rosales

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20250325131349

FACILITY NAME:	GARCIA, LAURA, & ITURBE, SHEILA FCCH		FACILITY NUMBER:	493009253
ADMINISTRATOR:	LAURA GARCIA & SHEILA I		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(707) 545-6745
CITY:	SANTA ROSA	STATE: CA	ZIP CODE:	95407
CAPACITY:	14	CENSUS: 9	DATE:	07/01/2025
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Laura Garcia		TIME COMPLETED:	04:35 PM

ALLEGATION(S):

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Staff held a blanket over child's head to force them to sleep.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Leticia Rosales-Meza conducted an unannounced subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with the Licensee. It has been alleged that staff held a blanket over child's head to force them to sleep, specifically that staff held a blanket over Child 1 (C1) face until she fell asleep.

During the initial complaint investigation to the facility on 4/04/25, records were reviewed, and the LPA conducted an interview with the Licensee 1 (L1) and Co-Licensee 2 (L2). L1 and L2 denied the allegation. L1 stated "of course not, I nor any staff have ever done such a thing of putting a blanket over a child's head forcing them to sleep". L1 stated that children over two years old sleep with their own blanket. Some children like to cover their face with the blanket, but I pull the blanket down gently and let child know that we don't cover face. L1 stated when children are first enrolled I always ask the parents how their children sleep at home, and of course the infants under two years old, no blankets at all.

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Melchisedeck Augustin	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20250325131349

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: GARCIA, LAURA, & ITURBE, SHEILA FCCH	FACILITY NUMBER: 493009253
	VISIT DATE: 07/01/2025

NARRATIVE

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L2 stated that only the children over two years old get a blanket when taking a nap and we never force a child to sleep, and especially we never cover a child's face to force them to sleep.

During the investigation, the LPA made observations and obtained additional information. Interviews were conducted with Parent 1 (P1) and Parent 2 (P2) on 06/30/25. Interviews and records reviewed do not corroborate with the allegation. Parents revealed they have observed children sleeping but never observed any children with a blanket over their face while sleeping. One parent stated that the Licensees' have mentioned that there are safe sleep regulations and that they obey the rules by the book. During the LPA’s inspections to the facility, LPA did not observe any evidence of personal rights violations.

Based on available information and interviews conducted, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is determined to be Unsubstantiated.

There was no Title 22 deficiency cited based on the above findings. Exit interview conducted and report was reviewed and discussed with Licensee, Laura Garcia. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISOR'S NAME: Melchisedeck Augustin	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Leticia Rosales	TELEPHONE: (707) 588-5061
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025

LIC9099 (FAS) - (06/04)

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