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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500300724
Report Date: 07/23/2024
Date Signed: 07/23/2024 02:46:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2024 and conducted by Evaluator Yesenia Fierro
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20240716144035
FACILITY NAME:TRINITY PRESBYTERIAN NURSERY SCHOOLFACILITY NUMBER:
500300724
ADMINISTRATOR:CASSANDRA TORREZFACILITY TYPE:
850
ADDRESS:1600 CARVER RDTELEPHONE:
(209) 578-5625
CITY:MODESTOSTATE: CAZIP CODE:
95350
CAPACITY:75CENSUS: 31DATE:
07/23/2024
UNANNOUNCEDTIME BEGAN:
09:09 AM
MET WITH:Cassandra TorrezTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff handled a day care child in a rough manner.
Staff spoke to a day care child in an inappropriate manner.
INVESTIGATION FINDINGS:
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On Tuesday, July 23, 2024, Licensing Program Manager (LPM) Juvenal Moctezuma and Licensing Program Analyst (LPA) Yesenia Fierro conducted an unannounced complaint inspection to obtain additional information and conclude the investigation. LPA met with Site Supervisor, Cassandra Torres & explained the purpose of the inspection. A tour of the facility was conducted, and census was taken.

During the course of the investigation, LPM and LPA interviewed Site Supervisor, Daycare Staff, and reviewed records. Based on the information obtained, it was revealed that staff #1 was provided a written warning for engaging in an interaction with a child in a manner that goes against the preschool & licensing polices. The preponderance of evidence standard to prove that a teacher grabbed a child in a rough manner and spoke to a child in a scolding tone of voice is substantiated.

Based upon LPA's records review & interviews conducted, the preponderance of evidence standard has been met, therefore the allegations are found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 12, Chapter 1, a Type A deficiency is being cited on the attached LIC 9099D.

Continued onto LIC -9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20240716144035
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: TRINITY PRESBYTERIAN NURSERY SCHOOL
FACILITY NUMBER: 500300724
VISIT DATE: 07/23/2024
NARRATIVE
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Upon receipt of a Type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Site Supervisor Cassandra Torrez. Per Site Supervisor a completed signed copy of the LIC 9224 will be placed in each child's file.

An exit interview conducted with Site Supervisor Cassandra Torrez.
A copy of this report and Appeal Rights were provided and discussed with Site Supervisor Cassandra Torrez.
A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20240716144035
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: TRINITY PRESBYTERIAN NURSERY SCHOOL
FACILITY NUMBER: 500300724
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/24/2024
Section Cited
CCR
101223(a)(1)
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To be accorded dignity in his/her personal relationships with staff and other persons. This This requirement was not met as evidenced by:
Based on interviews conducted and records reviewed, a teacher grabbed a child in a rough manner and spoke to a child in a scolding tone of voice , which poses an immediate health, safety, or personal rights to children in care.
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Director stated a staff training will be conducted on personal rights. Director will submit to the Fresno North Licensing Office a training outline and a sign in sheet by 07/24/2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Yesenia Fierro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3