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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500301324
Report Date: 06/12/2024
Date Signed: 06/13/2024 09:57:41 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2024 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 04-CC-20240509084737
FACILITY NAME:MONTE VISTA CHILDRENS CENTERFACILITY NUMBER:
500301324
ADMINISTRATOR:GONZALES, SHERRYFACILITY TYPE:
850
ADDRESS:1619 E MONTE VISTA AVENUETELEPHONE:
(209) 632-8477
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:108CENSUS: 44DATE:
06/12/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Ariana SederquistTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff did not prevent day care child from wandering from facility.
INVESTIGATION FINDINGS:
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On 06/12/2024 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection to deliver the findings. LPA met with Director, Ariana Sederquist. The purpose of the inspection was to deliver the findings for the above complaint allegation.

During the course of the investigation, LPA interviewed Complainant, Director, staff and reviewed facility records. Based on the information obtained during the investigation, there is a preponderance of the evidence to prove that Staff did not prevent day care child from wandering from facility; therefore, the allegation is substantiated.



***Continued on 9099-C***
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20240509084737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: MONTE VISTA CHILDRENS CENTER
FACILITY NUMBER: 500301324
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/12/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/13/2024
Section Cited
CCR
101229(a)1
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Responsibility for Providing Care and Supervision-(a)The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No children shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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Since date of incident, facility has implemented staff training, meetings, and new protocols (i.e. sign postings & counting procedures) to prevent similar incident from occurring. Deficiency cleared during today's inspection.
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This requirement was not met as:
Staff interviewed acknowledged children did wander from facility. This poses an immediate risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 04-CC-20240509084737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: MONTE VISTA CHILDRENS CENTER
FACILITY NUMBER: 500301324
VISIT DATE: 06/12/2024
NARRATIVE
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Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, the following deficiency is being cited: (see next page).

Upon receipt of a Type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Director, Ariana Sedrquist.

A Notice of Site Visit is provided and required to be posted for 30 days.

SUPERVISOR'S NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4