<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500311787
Report Date: 06/30/2025
Date Signed: 06/30/2025 11:13:02 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2025 and conducted by Evaluator Valerie Mireles
COMPLAINT CONTROL NUMBER: 04-CC-20250603085629
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
500311787
ADMINISTRATOR:STEPHENS, SONJAFACILITY TYPE:
830
ADDRESS:2320 FLOYD AVETELEPHONE:
(209) 551-0255
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:14CENSUS: 11DATE:
06/30/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Sonja StephensTIME COMPLETED:
11:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff spanks daycare infants
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/30/2025, Licensing Program Analyst (LPA) Valerie Mireles conducted an unannounced complaint inspection for the purpose of delivering investigation findings. LPA met with Director Sonja Stephens. A tour of the facility was conducted, and a census was taken.

This agency investigated the complaint alleging, “Staff spanks daycare infants.” During the investigation, LPA Mireles conducted interviews and observed surveillance videos. Based on interviews and LPA’s observation, on 05/30/2025, Staff 7 was observed spanking Child 3 once on the buttocks, lifting the child, turning the child around and sitting the child down. In addition to spanking a child, the same staff was also observed inappropriately handling Child 4 in care by dragging the child by the feet and picking up Child 4 from the ground by their wrists/forearm. Continued to LIC9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20250603085629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 500311787
VISIT DATE: 06/30/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Therefore, the preponderance of evidence standard has been met and the above allegation is found to be SUBSTANTIATED. Children need to be in a safe, healthful, and comfortable environment. This is a violation of CCR101223(a)(3) and poses an immediate risk to the health, safety and personal rights to children in care.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, a Type A citation will be issued for violation of CCR 101223(a)(3) as a result of substantiated allegation.

An exit interview conducted with Director Sonja Stephens. A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.

Upon receipt of a Type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Director Sonja Stephens.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20250603085629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 500311787
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/30/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/01/2025
Section Cited
CCR
101223(a)(3)
1
2
3
4
5
6
7
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain ... other actions of a punitive nature ... This requirement was not met as evidenced by:
1
2
3
4
5
6
7
Director agreed to hold a staff meeting on the Personal Rights and handling of children in care. Director will provide an outline and date the meeting will be held to CCL by end of day 07/01/2025.
8
9
10
11
12
13
14
Based on interviews and LPA observation, on 05/30/2025, Staff 7 was observed spanking Child 3 once on the buttocks, lifting the child, turning the child around and sitting the child down. In addition to spanking a child, the same staff was also observed inappropriately handling Child 4 in care by dragging the child by the feet and picking up Child 4 from the ground by their wrists/forearm.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3