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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500314924
Report Date: 02/28/2022
Date Signed: 02/28/2022 10:03:41 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/17/2021 and conducted by Evaluator Candis Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20211217114616
FACILITY NAME:KIDDIE KINGDOMFACILITY NUMBER:
500314924
ADMINISTRATOR:CASTILLO, DAISYFACILITY TYPE:
850
ADDRESS:3900 MORGAN ROAD, SUITE GTELEPHONE:
(209) 537-8944
CITY:CERESSTATE: CAZIP CODE:
95307
CAPACITY:70CENSUS: 24DATE:
02/28/2022
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Daisy CastilloTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff yells at daycare children
INVESTIGATION FINDINGS:
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On 02/28/2022, Licensing Program Analyst (LPA) Candis Rodriguez conducted a complaint inspection via tele-visit. LPA met with Director Daisy Castillo, explained purpose of inspection and took a census.

During the investigation, it was revealed through interview with Teacher #1 and Director that Teacher #2 did yell at children on at least one occasion. Teacher #2 left the facility after the incident and never returned to facility. Teacher #2 was terminated by facility. Therefore, the preponderance of evidence standard has been met, and the allegation is found to be Substantiated.

Per the California Code of Regulations, Title 22, Division 12, Chapter 1, a deficiency was cited during today's inspection (See LIC 9099-D). An exit interview conducted with Director Daisy Castillo.

Substantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Candis RodriguezTELEPHONE: (559) 341-4117
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20211217114616
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: KIDDIE KINGDOM
FACILITY NUMBER: 500314924
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/28/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/28/2022
Section Cited
CCR
101223(a)(1)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (1) ...dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by:
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Facility terminated Teacher #2. Director has already addressed all staff members regarding appropriate ways of speaking to and in front of children.
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Based on interview, it was determined facility did not ensure children were accorded dignity in his/her personal relationships with staff by Teacher #2 yelling at children on at least one occasion. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Candis RodriguezTELEPHONE: (559) 341-4117
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3